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the SIP line URI changed with rls 11. Does anyone have a good guild that explains what all these options do now? i need to push the contact field of the user sip tab. on rls 9.1 i had the URI like this: Local URI --- * Contact --- use internal data Display name --- *

two phones. 9608 using h323 registered to the the CM. Generic WIFI SIP phone registered to the ASM using using a CM endpoint profile. What we are trying to do is have a tech with a desk phone and a wifi phone have the same number so they can get him wherever he is in the building. What would be...

The 3641 universal(unistim-sip-h323) model wifi phones have been out of production for while. I think it was the last Unistim supported wifi device. We still use them but they are really starting to get expensive. With all the cheap mobile phones on the market, does anyone make an andriod/iphone...

I am fairly new to the CM. I have been working on Nortels for years and years. We are slowly switching users off the CS100 to the CM. I cannot figure out how to program an Autodial key on the CM. on the nortel it was "key 03 adl" On-hook the user could push that button, enter the number they...

Is there a way to program auto dials so that the user cannot change them? I have a 3904 with two add on modules. It is just a bunch of ADL so that they can conf/transfer to all the different departments. Sometimes, someone changes them. Or is there a better way to handle this? RLS 7.6

Has anyone ever come up with a solution to light/back light the screen on a 2250. One of my operators would really like this.

On my switch we have a SPN 0 <----- (dial 9 0) FLEN 0 INPL NO CLTP NONE RLI 8 SDRR NONE ITEI NONE ------------------------------- RLI 8 ELC NO ENTR 0 LTER NO ROUT 39 <------ (PRI) TOD 0 ON 1 ON 2 ON 3 ON 4 ON 5 ON 6 ON 7 ON VNS NO CNV NO EXP NO FRL 0 <------(anyone) DMI 10...

My boss wants to replace our 4 2250 operators consoles with 3905 call center phones. I have advised that this would not be ideal and there would be a loss of functionality. I know about things like DND lists, barge-in, and trunk group busy. I know some about the source and destination and each...

I have an ACD queue (6368) with 3 agents. Patient rooms call for food service. There are 2 Rans. 1st and 2nd. and ncfw to callpilot after hours. I am getting reports that sometimes(intermittently) call are not going to the queue, but instead going to dn:1390. The user at 1390 says that her...

What is the best way to auto add a 9 for out dialing? We have an alarm system that is set to dial a 7 digit number. It is setup for 2 lines. One is an analog from the CO that wants to see 7 digits. the other line is and analog from the IPO and it wants to see 9 and then the 7 digits. We 4 digit...

I know you can change the button label so that it will say "Line 1" instead of "a=". When a call is answered and then put on hold, the callers id is shown. Is there a way to change the key label back to "Line 1" when the call is held instead of the callers id?

I have a IP Office 500v2 9.0.9.0 - 995. Have a analog combo card in slot 1. Manager sees line 1 2 3 4 but all of them say Line Number 1, Card/Module 1, Port 9. System Status see them correctly. line: 1 slot :1 port 9 line: 1 slot :1 port 9

I will start by saying that i am fairly new ti SIP. I have several IP Office 500 v2's hooked together via SIP through ASM (avaya session manager) We use 4 digit extensions. I basically use custom short codes to get to the ASM and follow it's Dial Patterns for routing. Ex: IP Office A has user...

I took a class a while back and the book said that as of 9.0 the IPO could support 384 telephones(extensions.) But those numbers look like they are getting them from 12 expansions of 30 digital or analog. which would be 360. then 3 more internal 8 port cards +24. Which would give 384 physical...

I have a situation where 1 phone needs to dial an international number. But I only want them to be able to dial just one number. So I thought Speed Call List. 011 is not setup in AC1. When we need to dial international, we dial the trunk ACOD. Basically all phones except one fax(500) and the...

cs1000 7.6 w/ callpilot I have a 6120. It is working good and i get the message indication. how do i program the mwk? I have tried to program it on key 16 like i would on a 3904, but it is not showing up on the soft keys. People want to be able to push the mwk and not have to dial the dn of the...

thread798-1739969 Anyone have any ideas?

I am pretty new to the Avaya side of things. The Nortel phones had a feature called "Live Dialpad" The Live Dialpad option activates the Primary DN key when you make a call by dialing a directory number on the dialpad without picking up the handset or pressing the handsfree key. Or if you did...

I have a CS1000 on 7.6 on a 3904 i have an entry in the personal directory that is labeled "My Cell" it is setup just like we dial: 9420xxxx ( 9 for outside - no area code) when i dial into my system the call id on my 3904 says: My Cell 806420xxxx that is great and that is what i want it...

I have read that an 9608 to 9608 call will use one vcm to setup the call then drop it. But if that's the case how does a virtual IP Office make calls with out any vcm hardware? I could swear i read somewhere that there were 2 vcm built into the 500 v2. I have a small 500v2 with a combo card (10...