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  • Users: annielou
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  1. annielou

    Avaya one-x 9620 & 9630's will not disconnect

    I have around 250 avaya one-x phones. on a random basis, they will not disconnect. when i use the status station xxxxx to look at the templates, it shows that the phone is in service/ off hook, even though the user has hung up the phone. this is usually discovered and reported when the use wants...
  2. annielou

    Avaya one-x 9620 & 9630's will not disconnect.

    i have about 250 avaya one-x phone's. On a random basis they will not disconnect. When i use the status station to look at the phone template it shows that the phone is in service/off hook, even though the user has hung up the phone. The "no dial tone" is usually discoverd by the user when they...

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