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Customer gave us VPN access to their network. I can Ping the 200ICP, however when I use Secure Telnet and connect, it pauses for about 30 seconds and then displays connection terminated. Customer says nothing is blocked, but I am pretty sure something is up with the firewall, anyone expierence...

Does anyone know a way to group page & overhead at the same time? The only way I know is to burn an IP license and program a IP page unit. www.Telecomp-inc.com "Voice and Data Solutions

Does anyomne know of a way to program CPN from an existing key line on a Mitel set? I have 5 (5320) phones with the same key line. The customer would like the prime key to show the main company number and if the key line is pressed show a different CPN number when dialing out. Thanks-...

We have had IP phones deployed through a network of 200 ICP's (5-ICP's) for about 2 years. We were using HP 2620 POE switches with VLAN 180. Everything has been running fine for about two years. The customer replaced all swicthes with Cisco 3750 POE 4 months ago. 2 sites now have constant issues...

We have had IP phones deployed through a network of 200 ICP's (5-ICP's) for about 2 years. We were using HP 2620 POE switches with VLAN 180. Everything has been running fine for about two years. The customer replaced all swicthes with Cisco 3750 POE 4 months ago. 2 sites now have constant issues...

Hello Does anyone know of easy to use SIP enabled firewall other then MBG? Or do you recommend just going MBG. I am installing Bandwidth.com SIP trunks over a Verizon FIber connection witH MCD 5.0. I always asssumed that the Mitel could handle SIP trunks directly, i guess iw as wrong. thanks-...

Anyone have an easy way to check the compatability of the SX-2000 node with the Mitel 3300 controller? Will the following work 9400-200-133-na or 9400-200-158? www.Telecomp-inc.com "Voice and Data Solutions

Does anyone have a cheap solution for a router that can handle two vlans and also be able to intervlan between the two? I run into this problem all the time. We install a VoIP system and the customer's IT guy at first will say they have the equipment and can program the vlans, then they do not...

Does anyone know where I can find instruction on the pinouts for the 5303 conference phone? The phone should come with (2) cables but we only have (1). I know a standard RJ11 line cord does not work if I recall. www.Telecomp-inc.com "Voice and Data Solutions

I have a few 200 ICP's out in the field and we remote access via public and NAT, and they work just fine for us remotley. Most of them are on Sonicwall routers. We have a new client that is using a Cisco 5510 ASA. We can connect to it, however we cannot type or input anything. He opened all...

Have a Hotel that had a bad PRI card. When we installed the new PRI card, we could call in but not out (fast busy). Form 22 modified digits had the ARS routes programmed to delete 1 and insert 00. I changed this to delete 1 and insert nothing. Outgoing calls work now. However the call accounting...

Is it possible to turn off cdp on the 3300 ? The customer is aksing. I thought this was only a Cisco switch feature? www.Telecomp-inc.com "Voice and Data Solutions

Hi, I have a client whose 3300 system is already capturing SMDR. The question they are asking me is: Do you have any documentation on the SMDR format? I guess they need information on the format of the data string. I tried to google it but with no luck.Does anybod know where I would find this...

Hi, Does anyone know a good solid SIP Softphone for a 3300 Cxi user, running 9.0? Mitel referred me to Counterpath, but their customer service is terrible. Thanks.