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This might be a stupid question, but when I access the programming feature (Feature **266344) and enter the password, "Terminals and Sets" shows up, but the "Show" and "Next" buttons are not showing up on the read out. So once I am here, I can't progress or do anything. These fields used to be...

So after a recent Symantec Antivirus update for our customers, they are now reading one of our scripts as a Trojan and and deleting it from customers' PCs, ruining the functionality of our product, not to mention our reputation. I have been searching all over Symantec's site trying to find...

Hopefully this is an easy one. We had someone move to a new desk so I added a new mailbox for his phone. He is using a T7316E (as is everyone else). I looked up his extension and then proceeded to create a mailbox with that extension, giving it the same mailbox number as the extension number...

Ok, so my company is going to outsource an answering service for after hours support. What we would like to do is have the greeting indicate to the customer to dial an extension which will direct them to the external number of our answering service. I just need to understand how to add this...

Trying to understand how to set up our Norstar system so that outside the hours of 8am -5pm there is a different greeting. I know there is a way to do this, I'm just having a hard time finding documentation with this information. Can you please point me in the right direction? Any help would...