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  • Users: dchen25
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  1. dchen25

    How to configure DSS console button with new extension

    Hi Everyone, I have a mlx-20 operator phone with dss. Our extensions are from 340 to 385 with half on page 1 and the other on page 2 of dss. Our conference room extension 7123 is not currently set up on the dss. How do I add the extension to dss? Can it be added to page 1 or 2 even when it's a...
  2. dchen25

    All Circuits Are Busy

    Hi Everyone, A customer called our main line and heard "All Circuits Are Busy" message, and then dial a second time and got through. Is this a provider (AT&T) issue or phone system issue? Thanks.
  3. dchen25

    Merlin Legend reboot at approximately 4pm daily

    Since about three weeks ago, we started to noticed calls been drops a few minutes after 4pm, same time our employees go home. The phone system would reboot itself at that time almost daily. After rebooting, everything would work normally. One change I remember doing around the time the problem...

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