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Can anyone help with the installation of One-x Portal on my windows 7 computer which also has VmPro running on it. When I follow the One-x installation procedure I have a problem with The IIS configuration. The guide says to Enable Direct Metabase edit, IIS6 Configuration Compatibility. SSL...

I have an issue with BCM450 ICC real time reporting. It works fine with older java software versions but will not work with the new version of Java. The IT director requires that it run on the new version of Java for security issues. All of the other reports work fine with the new version of...

I have a customer that has a Nortel BCM400 rel 4 syatem. They have requested call accounting be installed that will intagrate with their cloud based server so when the gust checks out call charges will be included on the bill. The company that manages the cloud based server is Innroad.inc. any...

I purchased a BCM400 r3.6 on ebay. Naturally the passwords have been changed and the person i purchased the system from does not know the user name and password. My question is if i initialize the universal profile will this reset the passwords to default (ee_admin and PlsChgMe!). I have access...

On a nortel mics 7.1 pri. How do you make an anlog a hot line? I went into capabilities in terminals and sets for the extention and made it external, dial 9, prime line i/c. Then went to prime line on ext and said i/c. Then i went to services, second dial tone and entered 9. But when i go...

I have just installed a smdr6 on a mics 6.0 for callware call accounting. The call accounting software is on a server. Everthing is working but the smdr6 keeps defaulting from norstar to SL-1. Does anyone have any ideas?