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Does anyone know how to set the timestamp of the voicemail system to something other then UTC. Currently our phones display the correct local time but when listing to a voicemail the timestamp is always spoken in UTC which subtracting 6 has become tom much of a burden for my users. I can't...

My operator station keeps ringing when an analog line has an incomming call even though the line has been assigned to a calling group to ring my fax board. The operators station has not been assigned the lines as private lines and when I lok at the phone programming I don't see any buttons...

So I have an incoming PRI and 3 Incomming Analog lines PRI lines are in a pool and pressing 9 sends outbound calls out PRI line. I made a pool with 3 Analog lines in it 801,802, 803 and renumbered the pool to 2. I then assinged Dial Code 2 to extention that are allowed to call out using analog...

Anybody every swap a 100INA for a 100DCD. The INA appears to be what is causing my switch to cycle. I have a spare 100 dcd and am not using the data portion of INA so was hoping to swap it out. Anybody able to give step by step? Andy

I have a Merlin Magix CKE5 release 4.0 v7.0 processor board that was acting up. At random times during the day it would just reboot. I replaced the chassis and power supply first, and the reboot problem remained, so I bought a refurbished processor to swap it with. I did a backup using winspm...

I have a Merlin Magix system with a DID number assigned to an adjuct extention. I have then assign the adjuct to a coverage button on 7 different phones. Incoming calls to the DID number ring all 7 phones as expected. At what appears to be random the incoming calls will not ring any of the...

I can't seem to get a group to ring a group of phones and then if no answer have the vm auto attendant answer. I have a group thats extention is set to one of the DID numbers 4641. I have the Queue support set on this group to a group extention (786), that is of type group ring that has all of...

How can I assign a T/R so it only uses a specific pool? I want the T/R to use pool 70, the analog lines when it dials out instead of pool 800 as the new PRI voip circuit doesn't support data calls.

I have a PRI and 4 Analog lines. I am having trouble getting the analog lines to ring anything other then the Operators console. I have gone through and removed the 70 pool and 801, 802, 803 as private lines (804 is music on hold). I have assigned the 70 pool to the calling group I want to ring...

thread689-1566277 So after 1 year since we initialy signed our contract AT&T finaly got the PRI circuit turned up for our voice portion. Out setup is 2 bounded t1s into there cisco router with a PRI outbound to our Merlin Magix INA100. Testing went great for the 10 minutes we tested the 3...

I read in a couple of posts that a Calling Group set to Group Ring will not overflow to the Auto Attendant. Is there a way to work around this. I curently have a DID adjunct set up and all of the phones that I want to ring set to primary cover this adjunct. The Adjuct is also assigned to the...

I have a Merlin Magix 4.0 with incoming PRI's using DID. Caller ID works if I call an Extention directly and when the call is transfered, but if I call the group the phones in the Group Show "GrpCl 4664" and not the incomings calls callerid. The Group is setup as a group ring How can I make the...