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I'm just getting into the thick of an issue with an H.323 link, pouring over an interoperability doc and checking settings on both ends. I'll have to rely on another team member to check cisco router settings. The issue is that you can call from the CCM across the link to an Avaya phone no...

Hello All,The company I work for recently acquired another company that has lots of Avaya equipment. I've worked with Nortel for years and have had only limited exposure to Avaya. Somehow I've been chosen to decommission all of this equipment which will require travel to many remote sites and...

Hello All,The company I work for recently acquired another company that has lots of Avaya equipment. I've worked with Nortel for years and have had only limited exposure to Avaya. Somehow I've been chosen to decommission all of this equipment which will require travel to many remote sites and...

I have an option 11 that I access by using RDP from my desktop to a PC that is direct connected to the PBX with a serial cable. Once connected to the direct connect PC via RDP, I fire up procomm and log into the system to do whatever. This set up has worked well, but recently, I am simply unable...

I hope I am in the correct forum for this... In the interest of saving money, I'm in the process of evaluating the RAD IP Mux 24 f/e. The idea is to use this product to push channelized voice T1 (24 Ds0's) over existing WAN connections. Does anyone out there have any experience with this...

I have had issue with my PRI's over the last few weeks. Intermittently I will have static on in and outbound calls where one party or the other can hear the static, but not both. I have resolved the issue each time by doing an Ini on the switch. I suspect the issue is on the carrier network but...

I have a polycom conference phone connected to a 500 port. The users placed one call then asked another party to place a call to them when ready rather than flashing over to conference this additional party in. When this additional party called in they rec'd a busy signal. I've tested using the...

I have an Opt 11 with a mix of M3904 and i2004 sets. The M3904's have the handy dandy caller and redial list feature. But I can't seem to add this feature to the i2004's. I've compared NCOS and CLS settings between 1 of each set type and see only a few differences in CLS mostly related to...

Anyone have any idea how to change the xpln? I am changeing cpnd on a set that formerly had 13 characters. The name I am adding has 14 and I get SCH'd when I attempt to add the 14 character name. Is the item that needs changed something other than xpln?

I'm attempting to add a DBA mod to an I2004 and keep getting errors. In LD11 REQ: chg TYPE: i2004 TN 61 20 ECHG yes ITEM dba SCH1956 ITEM kba SCH1957 >ERR SCH1956 SCH1956 You are attempting to configure a DBA with a KBA attached to the set. First input 0 with KBA prompt and the configure 1...