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- Users: Richard99954545
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Remove system prompts for voicemail for 1 extension
Hi experts! I want (or the powers that be want!) to have a pre-recorded message play which at the end goes straight to voicemail bypassing all the system prompts i.e. playing the directory name and “is not available at the moment, at the tone leave your message then press square etc” So it’s...- Richard99954545
- Thread
- Replies: 4
- Forum: Nortel: Norstar systems
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Upload/convert audio file for Auto Attendant Message
Hi All We have had a demo of a professionally recorded auto attendant message in MP3 format. I have converted it to WAV (PCM) 16Bit Mono using AVS Audio Converter and to .VBK using Call Pilot Player 4.04.04.18 however when you dial the number and listed to the recording it doesn’t sound very...- Richard99954545
- Thread
- Replies: 3
- Forum: Nortel: Norstar systems
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Remote Mailbox Access - ** Exits mailbox
Hi All When I try to access a mailbox externally, I dial the direct number, wait till it starts to play the voicemail greeting message then press ** However as soon as I press * I get the message "Exiting the system goodbye!" What am I missing here! I have taken over this phone system and...- Richard99954545
- Thread
- Replies: 15
- Forum: Nortel: Norstar systems
