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  • Users: NCTI
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  1. NCTI

    Talking Caller ID for M2616

    I bought the ClassCo Voice Announce 9900CW for a user that is visually impaired and after spending many hours trying to hook it up I found out that out M2616 lines have caller ID but our type 500 do not. This requires an additional license from Ma Bell to the tune of about $7,000.00. Does...
  2. NCTI

    Has anyone taken telecom courses with Paradigm Learning Services?

    I found this company that has an HMS-400 course that offers pretty much what I'm looking for but my previous training has always been with Global Knowledge. Paradigm Learning Services Inc in Surrey BC has an HMS-400 course aka 500361 that seems to cover the bases I need plus more but I’ve never...
  3. NCTI

    I need proper trainning

    Let me start by saying I’m a technical user, not a technical wizard. Most of the answers I see here go way over my head. With this said, Bell recently installed HMS-400 because our Meridian Mail system was at end of life. For the most part I can set up mailboxes and reset passwords. My biggest...
  4. NCTI

    Meridian Mail - Only play Announcement - take no messages

    An employee is retiring an her manager wants to leave her phone up and running for 90 days. He would like a recording directing the person to call a new number but he does not want to have to check for messages every day. Lets face it, even if you say "Don't leave a message we are not checking...

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