Installed a CICS for an attorney. They have two hunts groups of 4 lines each one for english and spanish.
I have distinctive rining on L1-4 and L31-34. All calls ring only to the Recp. M7324 set. I have them set for ring only because. Ony the time and date show when the calls ring. Is...
Looks like a client has a large Magix system. They do not have CID but want it. Are there line cards that I can upgrade them to that will allow CID to appear on their sets?
Have a client that has two calling groups 1 for Catering and 1 for Front Office. They both ahve 3 lines in a seperate Hunt group each. Catering dials 8 for access to their group and Office dials 9.
They ahve a low level of software that only allows the front office Recp. to get the CID info...
I have a client that wants to be able to override a DND set when instructed to by the ext. user. The ext. user wants the recp. to ring his phone when certain people that he is expecting call so that while in a conference he will be able to be reached.
Is there a way to override DND?
Just started to work on my first BCM 50. I am use to the MICS and CICS. Pretty simple and very compact. I did notice that the VM seems to be integrated. I thought I would need to add a CP. I am trying to reset the VM Admin PW with the usual F985 procedure but it will not take. Any...
On a 6x16 I had this strange thing happen. When I reinitialized it I changed the loops lines for TONE instead of the default PULSE.
Now when I dial out after the first 2 or 3 digits it locks up the set and then reboots the set. The same thing happens over and over. Also when you press line 1...
Customer had telco move their lines and for some reason they also moved their CICS compact with the Star Talk Flash. They are reporting that the Flash won;t work. I went on site and t is wired correctly. I pulled it and placed it on a reinitialize 6x16 and it still will not come up. I can not...
Does anyone know any source for the little 3x8 KSU that was available for the Meridian line. It is the same cabinet as the 6x16 only a smaller cabinet housing.
On site now and for the life of me I can not remember how to program DRET Delay Ring Transfer.
The shared tennant set up here needs to have the 20 or so seperate lines ring to the recp. after a few rings and who is calling on her display. Usually it has an > then the name of that line ringing...
New customer in a shared tennant site. They have a 7324 and two existing CAPs. I tried to add a 3rd CAP because and the third would take. I checked the 6 pair cable and that looks ok. When I connected the new cable the 1st CAP starting clicking over and over.
Any suggestions? Or do you have...
Looking at buying about 200 single line hospitality sets for a customer. I have been looking at Telematrix and Bittel so far. Anyone have any suggestions on what is the most reliable.
They want ones that have a few One Touch SD buttons on them. They don;t want the top of the line for cost...
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