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I'm trying to set up software management on my System Manager 6.3.17. I'm able to update the media gateways just fine but when I try to update the TN boards I get the following "Action: , Result: -Device Upgrade Operation could not be executed : Unable to get SNMP Session for Device" Has...

Hi All We have a Modular Messaging system with an MSS. We have a standalone web client server. By default this server is set to port 80. We want to change this to 443 and require a secure connection. There don't appear to be any user guides that lay out how to change this and our business...

Hi All I have kind of a weird question. We have some agents in our call center with a daily minimum of calls they must field per day. The problem we are having is when they reach that quota they start to slow down noticeably. Does anyone know of a way to disable the call log on the 24xx series...

Has anyone implemented Client Enablement Services with Novell EDirectory? All of the documentation refers to Active Directory. I was wondering if anyone had used this product with EDirectory?

Can anyone tell me what the application bridge on Dom-0 is used for? I'm installing AES on System Platform and I am being prompted for an IP Address for the Application Bridge.

Hi All, I have a customer with an Intuity LX server (4 port Definity). The server is running OK today, but they plan on trying to keep it going for a few more years. I am trying to collect the documentation and software that they would need in case of a failure. The Intuity disks have walked...

Can any one tell me how many phones a group list can be assigned to on CM5? I want to create a group list and assign it to about 9,000 phones. Can the System handle this?

I am attempting to implement One-X portal using a Novell E Directory LDAP server. I have created an admin user and my admin, user, audit, and presence user groups. I get through the installation OK, and with my login (which is a member of the LDAP admin group). I can log in to the One-X Portal...

I have a Definity SI R9 that has a chronic modem alarm. We have decided to replace the TN2404 to see if that will resolve the issue. I am not very familiar with licensing on pre-CM systems. What will need to be done prior to the processor swap? I plan to use a second PCMCIA card to get a backup...

Looking at VoIP monitoring products, does anyone have any experience with Prognosis? How about NetIQ?

We currently have 6 buildings ties together in one central location. We have added a new building across town and I have set up loudspeaker paging there. The TAC for the new location is #32 and the rest are #7X. The main location uses the all page feature quite a bit. We don't want those pages...

With Avaya discontinuing VMM, they are now suggesting that everyone go with Prognosis, which seems OK, but is VERY expensive. Can anyone recommend any other options? It looks like NetIQ is a big one, but I don't know anything about them. Or is there way to take advantage of Ciscoworks or HP...

We are running MM 3.1 at 2 different locations. We are being tasked with combining these systems into a single 5.2 MM at a completely different location. So far there is no straight upgrade path since we are merging two systems into a single location in the process. And all the IP/Domain...

Does anyone know what the output of a handset is of a 2420?

Hi All, We recently acquired a new location that will operate somewhat independently of our whole organization. We will be adding them to our PBX and Modular messaging. What they want to do is be able to use dial by name search. What we are hoping to do is narrow their search options down to the...

HI All, I am an engineer at a large university. We are in the process of upgrading to CM 5.2 and Modular Messaging 5.2. We have installed all new equipment and now we have a lot of decommissioned Avaya servers. We cannot sell any of our equipment, we either need to dispose of it, donate it, or...

Does anyone know if there is a way to restrict users from clearing calls from their 46xx sets call log? We have a user that is not answering internal calls and then claiming the phone never rang. Thanks. Mark

If I create an abbreviated dial group list, how many people can I assign it to? I want to create 2 group lists that will dial specific numbers. I want to assign these group lists to about 8,000 users. Is that even possible? Thanks Mark

We are running MM 3.1 with CM 3.1 and 46xx series phones. When I call an extension that had find me enabled, once the caller accepts the call it displays the number they programmed into find me on the screen of my phone. Some people are complaining that this is a privacy issue since they usually...

We are running MM 3.1 with CM 3.1 and 46xx series phones. When I call an extension that had find me enabled, once the caller accepts the call it displays the number they programmed into find me on the screen of my phone. Some people are complaining that this is a privacy issue since they usually...