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Hi, I've set a phone (9608) 2 bridge appearance from a receptionist phone Inbound call to extension 4400 is working, Bridge appearance is flashing and phone ring Inbound call to hunt group is workink, Bridge appearance is flashing but not ringing, A friend has testes it and it's working on...

Users are able tool login, but after few seconds, they are logged out, so have to rolled back Jimmy Cormier, Quebec City, Canada Sorry, I’m french ! 15xBCM/SRG,CS1000,23xIP Office,14xVmpro, 10x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

Hi guys, I'm stuck on that. Anyone know why ? => new route 10.99.0.173 10.26.200.1 => p route Call Server ID Network Gateway 1 10.99.0.173 10.26.200.1 => enl route 1 LNK278 Enable ROUTE: "10.99.0.173" "10.26.200.1" failed. OK LNK0278 ENL or DIS operation failed. Check...

Hi, After many ticket open at Avaya about call audio quality, I borred and want answer Let me prove it's not a client network issues, How can I see packet loss with Wireshark and system status between 2 IPO -With Cisco 3560 -With DLINK Router -With Crossover !!! I can see ICMP unreacheable...

HI, I understand the citrix/Terminal Server compatibility problem but I cannot understand why it's not working with Iexplore published with Citrix virtual IP Address, Someone have an idea to make it work ? I want to avoid sending screenshots #############################################...

Hi, I use One-X Telecommuter to make work 2 worker in a small city were the wan is provided by a wireless provider. The internet connections sucks and WAN disconnect few time a day, One-X webpage is in timout and phone call disctionnect Any way to avoir line to be disconnected when loosing...

Hi, I use Komutel as receptionnist software on BCM 400 and 450, It monitor BLF by using a 2050 emulation Only things is I cannot find a way to enable the "CAP/KIM Button Programming tab needed" to add BLF buttons needed by komutel Any idea ? Thank you Jimmy Cormier, Quebec City, Canada...

Hi, Notice about One-X Portal with 1140 If a user different than the based extension are unable to retrieve de call place on hold 13924005mS TAPI: 2: HANDLE=00000022 RECEIVE=HOLDCALL Length 8 13924005mS TAPI: 2: CALL HOLD (00000022/734a29f1) 13924021mS TAPI: 2: TAPIUserMonClient::Callback...

Hi, I know, it's not supported but as DHCP is almost standard I'm sure it's working but what I need to set as options? I heard 66 and 232 ? but what is the string for it Thank you Jimmy Cormier, Quebec City, Canada Sorry, I’m french ! 15xBCM/SRG,CS1000,23xIP Office,14xVmpro, 10x...

They simplified the interface for known bugs on IPO: CAVEAT Jimmy Cormier, Quebec City, Canada Sorry, I’m french ! 15xBCM/SRG,CS1000,23xIP Office,14xVmpro, 10x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

Hi, on new system I'm able to upload the holdmusic.wav but on running system, if holdmusic.wav has been automatically uploaded by the manager at reboot, File is Read-Only That avoid us to reboot the system, the client change this file every months Any idea how to remove the read-only...

Take note 1140 are not supported by SCN Fallback If anyone make it work, let me know Jimmy Cormier Quebec City, Canada Sorry, I’m french ! 20xBCM/SRG,CS1000,7xIP Office,4xVmpro, 3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,

Hi, After an upgrade and install file replace patch, CS stop to take files from VRL folder, I've reboot service and now, Service take 500MB ram and are unable to start. I've reinstalled and it's working with a new database If I winback file restore, It succesfully restore but problem...

Hi, I'm working for a Midsize company (1200 users)and we dont want to allow user to use chat and video on Ip Office softphone. Any way to disable does fonctions ? We want to use lync for everybody about chat and presence Great idea to go with SIP 3rd party client ? thank you

Hi, Anyone are using Cybertech call recording with SRG 50 ? We are using VTRK SIP to the CS1000 6.0 at main office We are able to record: phone-to-phone Main Office to Phone But not any calls when call are from SRG Analog Lines The system does start because it seem to don't understand...

Hi, Since I've upgrade from 7.0.23 to 7.0.27, Telecommuter do not receive audio. Both are 7.0.27 SITE B SITE A SITE C ------------------------------- CALLERS |||||>HUNTGROUP|||||||>TELECOMMUTER In this sequence, No audio for both Caller and telecommuter I've try with or without SCN Trunk...

Hi, We have 3 customers with 2 or 3 ipo each many workers have problems with answer delay. phone is ringing, workers answer but the caller dont hear he before 7-11 seconds I've change one of them phone with a 1608 and have no problem. I try to open a case at avaya but any idea of fine...

Hi, I need to create an H.323 ID into the our cs1000 to allow my SRG to connect to it. How to do that ? Is-it into NRS ? Thank you Jimmy Cormier Quebec City, Canada Sorry, I’m french ! 20xBCM/SRG,CS1000,7xIP Office,4xVmpro, 3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX...

hi, There is a limitation ? MO: IP with configured with centralise Branch A:IPO were all hunt are centralised on MO Branch B:IPO were all hunt are centralised on MO User from MO log onto a Branch A phone and log to a huntgroup=OK User from Branch A log onto MO phone and log to a huntgroup=OK...

What is the best/Cheaper call recording system I need one working with BCM/Unistim Thank you Jimmy Cormier Quebec City, Canada Sorry, I’m french ! 20xBCM/SRG,CS1000,7xIP Office,4xVmpro, 3x contactstore,Call Manager,AES,Nice Recording,Callsweet,IEX Totalview,Symposium,Callpilot,Kofax,