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  • Users: tirk
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  1. tirk

    Adding time to Voicemail

    Where is the setting in Avaya Messaging Administration for changing the default length of mailboxes? thanks in advance.
  2. tirk

    Voicemail size?

    Using Modular Messaging and employee wants to increase the size/time of their account. I couldnt find the settings in Avaya Mess admin web interface. Im sure its there somewhere?
  3. tirk

    Calls being forwarded

    An employee is on vacation and her calls are ringing at another station after 'cover' is displayed after one ring. Her voicemail eventually answers but its apparently ringing at another desk. There is no bridged appearances for this extension pointing it there so I am not sure why it is. I...
  4. tirk

    Intermittent Dialing issue

    We were dialing out with 9, 1 + area code + 7 digits but before finishing it began to ring a few times in a row. If nothing was changed in the ARS or trunk groups, any idea what would cause this? It began working normally 2 minutes after but it has me worried. I have yet to run a trace.
  5. tirk

    Calls straight to voicemail

    I dont think there is a send-calls button on this analog phone at a remote site but when dialed it goes straight to voicemail and shows (cover) as soon as I dial it. is there another setting within the switch that may have been changed? I cancelled any remote forwarding with FACs but that...
  6. tirk

    International Calls

    I have a user at a remote site who I need to give permissions to dial London for a week. I changed the cor and frl to accommodate this but it didnt seem to work.
  7. tirk

    PBX IP address

    How do I find the IP address of PBX using Avaya Site Administrator?
  8. tirk

    AMA password

    Is there a way to reset or retrieve my sysadm password?
  9. tirk

    New drops added

    When new drops are added and punched down, what must I do to make them active? Do I have to assign ports or should I have a dial tone initially?
  10. tirk

    Finding a station

    or whatever it is listed as. We have a guard gate getting calls to a prefix that goes through our switch. it needs to be killed. But, I do a list ext-type all and do not see the range of 2100-2199 that this falls into. is there any other way it could be defined? we own the prefix and range...
  11. tirk

    list station

    When I list all station type 2500 within the switch, how do I determine what prefix is being used for the given extension once its displayed?
  12. tirk

    Phone light on 8410d?

    but no message? What would cause this? How do I get rid of?
  13. tirk

    Message You must first dial a 1 or 0

    when dialing out to a client's cell number. I dial 9 to get out then 1+ area code or just dialing 9 and the number and receive the message. neither goes through. i did a list trace to see what was happening with the trunk but still not sure. any ideas? seems to be ok with other numbers.
  14. tirk

    Voicemail question

    We have a user who is hearing his greeting when pressing his voicemail button instead of it saying his name and asking for password. his button assignment abrv-dial is just like all the others with List and DC being the same. why would it not be working the same?
  15. tirk

    Rollover

    I have someone with an outside line dialing their fax modem on their pc. It used to rollover to a fax across the hall so they say. Now they want it to rollover to another number if busy or no answer. Whats the easiest way to do this? thanks!
  16. tirk

    Total number of lines

    Is there a way to see how many incoming and outgoing (DID) lines there are total at a given location? Or must I contact the provider?
  17. tirk

    Password

    How do you recover or reset a password for admin account on avaya messaging administration? I changed the password yesterday yet today its not allowing me to login.
  18. tirk

    Email Alert

    How do you configure Avaya MA to send an email whenever someone receives a voicemail?
  19. tirk

    ARS problem?

    We have a pretty big company and suddenly we are getting calls saying that systems set to dial out are getting a message 'not necessary to dial a 1 or 0' when dialing this number'. --even though neither is being dialed. also some which require dialing the local area code are getting a message...
  20. tirk

    Call Forwarding

    is there a way for a remote user to enable/disable their call forwarding by dialing into the voicemail system?

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