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In case some of you guys happen to be Linux experts here as well, this is in regards to the OpenStage Xpert 6010P. Need some help with a weird issue I'm fighting with... I have some "all-in-one" PC's that are purpose-built for a dispatch console system. They run on Debian Linux. They worked...

Need some help with a weird issue I'm fighting with... I have some "all-in-one" PC's that are purpose-built for a dispatch console system. They run on Debian Linux. They worked great on Debian 8-Jessie, but we had to update them to Debian 9-Stretch for an updated software package. Here in my...

sbcsu - Tried uploading to the Shared/Temp folder and it kept saying "Upload into this directory not permitted" Logged in as guest- Hipath4000 Got SIP V3 R5.17.0 for Openstage 15/40/60. Unfortunately no release notes. LoPath Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4 & V6, OpenScape...

Good afternoon! I'm looking for suggestions. I need an easy way to redirect inbound calls on a single hunt group to an external number just by entering a feature code. I'm thinking that maybe the night service feature of the HG might do it, but I can't find anywhere in the documentation on how...

Our business has a few DID numbers that show up as "PayPal" when calling some people. Our carrier is AT&T. AT&T has the proper name in their system. They said there's absolutely nothing they can do, because they can't control other carriers and it's right in their system. How the heck can you...

Currently running OSCC V8 R2.16.218 on HiPath 4000 V6. All agents are using OpenStage 40 HFA (all running V3 R0.40.0 HFA 171020). Once in a while an extension will go out of service and back in a couple of minutes later. This will happen several times over the course of a few hours. If someone...

We just ordered ten of these to replace some old OptiPoint 420's. Has anyone been able to get an LDAP directory to work on them? I've followed everything in the admin manual to get it setup, but I don't even see an option on the phone to display the directory. Am I missing something here...

Good day, resident smart people! I currently have a HiPath 4000 V5 that I will be replacing with a brand spanking new OSV system in the next few months. I have a project in the pipes later on this year where I need to build a simple ACD group with 5 agents. I need to figure out if ACD is...

If you've never played with the DDC before, it's pretty cool. It allows you to pull diagnostic data from OpenStage phones and do live traces. This new version is all web-based and MUCH easier to use. It's uploaded to the Tonido drive. It's under Shared>OpenStage>Other>DDC V5 R0.5.0 If you...

Has anyone been successful in getting the locality/canonical dial settings working right in the USA? I'd really like to get the phones setup right so I can just click from the call log and dial a number - like it's supposed to work! All of the examples I've seen have been for Germany. :(...

I need to disable hold music on certain SIP lines of my HiPath 4000 V5. I went as far as to make an alternate hold music source with nothing connected to it and pointing the lines to it. Didn't work. I could use some pro-tips here! LoPath Maintain HiPath 4000 V5 & V6, OpenScape Xpert V4...

Every morning I see that my system indicates "upload required" for LCR. I'm thinking that something may be getting hung up in my daily backup routine. Can anyone suggest an improvement that may fix this? Schedule Type Unit Status Frequency Time Archive S V O I Logical ALL...

We've been looking for a wallboard solution for a while now that could be displayed on a PC screen rather than an old-school LED wallboard. It would appear that most companies that have such a thing don't support Siemens/Unify. Has anyone else found anything? HiPath 4000 V5 & V6, OpenScape...

Having phones occasionally go out of service, and I've traced it down to an error that nobody can seem to explain. This entry is from the log file on the HG3530 (STMI4) card: EventLogEntry from TC (WrkThrd02 "10/16/2015 15:08:23.590527" TCClient.cpp 610): EventType: Warning EventCode...