CM 3.X
I am facing yet another issue (My luck with chronic trunk to trunk amuses me)
I have raised a ticket with Avaya but feel that this is the best place to start looking for resolutions.
Situation#1 Call arrives on SIP trunk, Routes to agent (4610) and all is good.
Situation #2. Call...
We are using the CM 3+ in a huge design. We take calls via AT&T ISDN LD trunks and are having major drama with IP agent 7 and telecommuter volume issues. Around 70% of all IP agent users report repeated low volume and difficulty hearing the callers as well as reported callers not being able to...
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