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Hi, I have the following: CS1K Release 5.0 4ea Opt 11C cabinets CPPM CS and SS What happened is, I power cycled one of the loops to move the power cords off of the floor. That loop, 0.0, was the only loop I powered off. When I did this, the CPPM CS and SS both ELAN and TLAN lights went out...

Hi, We have dual power supplies in our MG1010 chassis. We want to be able to get alarms for single power supply failures, or fan and temperature errors. in LD 117, the whole list from PRT EDT ALL, has a list of MGC errors that we would expect to see. Forcing an error by shutting of a supply or...

Has anyone installed and vetted this Service Pack? I'm told it fixes passing all 10 digits on SIP traffic to legacy Meridian systems among other things. We normally do not install Service packs this soon after release, until the industry vets it out, But have a need to install this soon. Any...

There is not an option in CP 5.0 to have message waiting for All messages. The options pull-down only has: All new incoming, urgent unsent, new and unsent, new urgent and None. How do I set it to keep lighting MWI for all read messages, until they are deleted? Thanks

Hi, I have an OPT 61. 4 digit dialing plan. I have a DID, xxx-111-4000 I have a 1FB, xxx-222-4000 I want to convert the 1FB to a DID coming in on the same PRI, Therefore creating 2 identical 4 digit DN's, but with different prefixes. Basically, in a 4 digit dialing plan, I want to DCFW the...

Does anybody know of an APP for their I-Phone so that they can dial-in/Log-in to their PBX and run commands? This would be much more convenient than having my laptop with me when I'm on call and want to go somewhere. It would also be more convenient than using RDP to connect to my work PC and...

Hi, I set up a distribution list to 30 mailboxes. Those mailboxes each have remote notification turned on. My goal was to create an emergency broadcast system using Call Pilot. Send a single voicemail message to this distribution list, and all users get called on their cell phones that they...

Hello, I would like to get away from SEB-II connected to our OPT61. Is it possible to use a PC, always connected to the switch, and have it write the messages to a file, process through them looking for errors, and then email/page when it matches a problem. Basically serve as a...

I had a vulger voicemail left in a users mailbox. The message says "From extension xxxx". The problem is that this extension, xxxx, is one of the TN's for Call Pilot ACD. I couldn't find any calls to the recipients extension in CDR records. I appreciate any advice.

I have an Option 61. I know how to dial out to conference. Is there a way to set up a DN/service to have multiple people dial in to a conference? Thanks Wally

Hello, I have an ACD that callers will get into the queue and never get sent to vmail. DURT was 30 so I set DURT to 15 and there was no change. The SRT message plays and repeats properly, just doesn't kick out to Vmail. Thanks in advance for any advice. MWC NO DSAC NO MAXP 3 SDNB NO...

I need to replace 3 trays of 4 batteries which are attached to my MFA150. There are 3ea MPR25. There are currently 3 trays of 4 batteries each. 3ea 12V and 1ea 10V battery. I'm replacing these with 4ea 12V batteries based on a suggestion from a pro. The instructions say to detach the charging...

My OPT61 currently requires a 712345 access code to get a long distance trunk, then I dial 9-1-areacode-number. I'm looking to set up a single 2500 port/phone to bypass the need to dial the outgoing long distance access code? I've tried TGAR = 0 or 1, I have CLS=UNR Where else can I look...