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Hi I have an NS700 @ V004.60012 & intend to upgrade to V9. Can I do this in one hop, or would I need to upgrade in two steps ie V4-V6 then V6-V9 or V4-V8 then V8-V9 Mick

Hi I have an NS700 with 004.60012 firmware (yes I know I should upgrade) I'm trying to upload two new OGMs via File - Import message from PC to PBX Tried empty locations ie 11 & 12 (OGMs 511 & 512) and also the greeting format is 16 bit 8KHz mono wav (file name is also short) Looks like they...

A customers BCM50 R2 with latest patches has a strange problem that only started happening a few months ago. Incoming PRI DDI calls and h323 ip calls to just 2 extns occasionally ring twice then forward to 221. No forwarding is set, prime extns on target lines are themselves, DRT is off...

Hello Guys, BCM50 R6 with analogue trunks (supervision activated) AA answers all calls during the day & night. At night option 2 goes straight to a mobile/cell, this works fine. During the day option 2 rings a deskphone with call fwd external set to the mobile. Works internally, but doesn't when...

A customer has a R3 BCM50 and we are looking to provide hosted IP or SIP trunks to replace the ISDN2s. As we cannot provide SIP even if we upgrade him to R6, I am looking to supply a SIP to BRI gateway. Does anyone have experience with Mediatrix, Patten or Sangoma gateways, who would be willing...

A BCM50b R3 won't boot, and I have tried 3 working HDDs in the unit, and all of these HDDs are OK in another R3 system. I suspect the CCU may be duff, as I have changed the SATA & power connector to the HDD. Any other input guys?

I have 2 dead R3 HDDs, both Seagate 80Gb, but no working unit to re-image these from. Can I use Acronis & the R3 imaging DVD to resurrect the drives, rather than buy a multi-version unit?

Just swapped out a Meridian Modular for a BCM50 therefore told the cust that his speed dials are now 001 - 070 instead of 01 - 70 (he wants to add more eventually) How does he set up personal speed dials that would have previously been 71 - 95? All manuals etc only mention 2 digit speed dial...

Apologies for the old one A customer has a 403 3.2 with a PRI, and occasionally get one way transmission whilst on an external call. Putting the call on hold then retrieving it solves the problem, but then it reoccurs periodically. IPO is not a speciality of mine so forgive the innocence Mick

We've installed a 450 R5 but when DDIs are pointed at hunt groups, and all the HG members are busy, callers still get ring tone. No overflow set, busy tone set not queue, DND on busy set on members etc etc We have simulated this on another R1 450, and it's fine. Also tried the R5 system with and...

We have 3 R3.0 (fully patched) BCM50s with H323 trunks connected to an Option 81. Calls from all of these sites to other sites (R1 & R2) cut off after approx 15s. Older systems do not have the same problems. Could be the BCMs or the Option 81. Any ideas?

I recently installed a BCM50 R3 with 10 X i1120 phones & 18 key IP KEMs. I can program features to the KEMs, but not lines. Lines are ISDN2 (BRI)

Apologies, I know I've asked this before (about a year ago) but I can't find the thread or any answers. Has anyone had any success getting SIP trunks (ie Voiceflex or Gamma) to work on a BCM50 as a straight replacement for analogue or ISDN? We had it going last year but could only call other SIP...