Search results for query: *

Hi, I am setting up a phone for a home office using SIPGate and Mitel 5340IP handset, all works fine. Only thing is, I can't access the web configuration of the 5340 to set up speed dial keys, NTP etc .. I can browse to the phones IP and login as an admin, but I can't get to the configuration...

Hi All I have an old MCD4 cluster with a PNI 499 and new MCD7 cluster without a PNI. All sets from the old cluster are being migrated to the new virtual cluster. I have a slight issue with the voicemail on my new cluster. As all extensions are arriving with their PNI tag 499+Extension. I have...

Hi I am trying to get a Multicall name (eg 61001 Sales) to display on the 53xx for the called party. Customer has 2 multicalls on each phone, Sales and Lettings and would like it say 'Sales' or 'Lettings' when the user receives a call and not display the calling party until answered. I've...

Hi Guys Any thoughts on the process to migrate an existing MCD DB's on ISS to vMCD's. I will have 6 x ISS servers to convert to virtual, all are part of an existing cluster of 35 MCD's.(6 x ISS and 29 x MXe/CXII). They are currently running on MCD5 SP2 PR2 but will be going to MCD6 before the...

MCD 5 SP2 PR2 I recently did a digit change from 3 to 4 digits. Customer uses embedded VM so they lost all their mailboxes (planned) and re-recorded all personal greetings etc. When the IP console forwards a call to a users VM box they are getting the following System: Please enter mailbox...

I have an issue whereby IP sets (5340's) are getting a lower firmware version when connecting in TW mode through the MBG, as opposed to the MCD. The MCD is running MCD 5 SP2 PR2 and MBG is 7.0. MBG is running in server/gateway mode with 2 NIC's. When an IP set boots on the customer LAN, the...

I am tidying up a cluster (15 x MCD's) in preperation for a migration to GDM. They are currently running MCD4.0 SP2, they will be upgraded to MCD4.0 SP4 before migration. I have a slight issue with the local only dn form. They use the same vm ports within the cluster 7021 onwards with no tel dir...

I have installed the latest UCA 5.1 SP1 and when receiving a call on the SIP softphone on iPhone 5, the ringing volume is still fairly quite. Infact, you can't seem to adjust the ringing volume up or down and there is no vibrate either?! Just wondered if anyone else has experienced this, as I...

I have a scenario whereby I am rolling out a hosted Mitel solution on ISS servers and Gamma SIP trunks. I am looking for some clarification re call compression. HP DL380 G7 servers runninng MCD5 SP2 PR1 I have 4 x ISS servers, 2 x user gateways (UG's) and 2 x trunking gateways (TG). Off one of...

Is it possible to configure SFT on a 3300? Customer has a mix of MX and CXI controllers with no per cabs, all running R8 software. They have an ADSL line on each site and would like to use it as failover if the 3300 dies. They do not have any device resiliency! Thanks

We have a network all running MCD 4 SP4 and it's been migrated to a full SDS cluster, SDS is syncing the tel dir instead of ops. I have a new CXII installed which has been licensed on the new model ie enterprise licensing and I can't move any user and device licenses to it. I am planning on...

Hi All We recently added a new site, hanging off an existing 3300 over the WAN. My issue is that they both have different night service requirements. Site A - the existing site use Night 1 (day to group of phones) & Night 2 (night message) - initiated by IP console - Bus hrs M-F 9-5:30 Site B...

Hi Guys Has anyone migrated a large network of 3300's to CDM? I have a cluster of 28 elements, tel dir is approx 9,400, all on MCD4.0 but currently managed by Ops Man. I have the task of migrating this cluster. I have migrated some smaller networks approx 7 elements before but not this large...

Customer has mxe on 4.2 and ccm 5.7 and uses account codes. All works ok but when the agent answers an acd call and presses the account code multiline key (account code none verified) and inserts the account code, the end users gets silence whilst the account code digits are pressed. Also tested...

We have a network of Mitel MCD 4 SP2 running on Sun Servers and all are sharing sds forms. I have noticed on one of the boxes I am getting sds errors for pretty much any change ie change a users cos, delete an agent from an agent grp ... For example if I delete an agent from an agent grp it...

I am right in thinking that the embedded RAD port on the 3300 can handle 50 simultaneous calls but would only play them all if they all hit the port at the same time? If not you receive ringing tone until the port is free again and the message is played? Otherwise you need to configure RAD hunt...

Customer has an existing data network and we are installing a new Mitel solution on a completely sepearete network - not converged and not using VLANS they want the voice and data seperate. Data LAN is on Cisco and Voice LAN will be on HP Procurve's. They require a 5550IP console and would...

Hi We have an issue with setting up the call fwd using the application on 5320 IP sets. The following log is generated: Log Type: Software Log Number: 3796 Severity: Warning Date: 2010/Dec/07 Time: 15:32:20 Source: SAC Description...

We have just migrated to NuPoint for voicemail and can't seem to replicate the MWI notification key on IP sets? Customer still wants the facility of group MWI on mult set keys. Can't find anything in the help files to achieve this just using distribution groups which lamps on the IP set but...

Hi Does anyone know if you can import 3300 embedded voicemail box config in to Nupoint? We are migrating a large number of users / mailboxes and it would save some time! I can't find anything in the help files? 3300 is MCD 4 SP2 and Nupoint V14 Thanks