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  • Users: jhanson2
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  1. jhanson2

    Need help again - adding time fileds

    Hi again, I am running CR 2008 and was just given a "project" to create a report that pulls ticket data as well as the amount of time spent working on each ticket. Our ticketing system is Remedy. The problem I'm running into is that the field {TicketSystem.Assignee Effort Duration} is a string...
  2. jhanson2

    Need help calculating business days

    All, I've seen the various threads about how to calculate business days, but being a relative novice Crystal user, I don't know if they apply to my situation. I am trying to do a datediff on two fields to calculate whether an SLA was hit or missed. The business days are Monday-Friday with no...

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