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  • Users: jigglybobs
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  1. jigglybobs

    Element Manager Reports - virtual office users

    Do you know if it is possible to run a report in CS1000 element manager to see which of our virtual login extensions have actually logged in Thanks
  2. jigglybobs

    i2002 and i2004 compatability

    Hi , does anybody know if nortel i2002 and i2004 phase 0 phones are compatible with CS1000e release 6 ?
  3. jigglybobs

    Symposium Scripting

    Hi , I wonder if anyone can help me. I need to place emergency variables into my symposium CC5 scripts. I currently have IF NOT LOGGED OUT AGENT emergency_gv THEN OPEN VOICE SESSION PLAY PROMPT VOICE SEGMENT vs_emergency_msg END VOICE SESSION DISCONNECT END IF However we now have network...
  4. jigglybobs

    Nice Perform Documentation

    Hi , does anybody know where I can find idiot proof documentaion for Nice Perform , ranging from user set up to mapping channels etc....
  5. jigglybobs

    Nice Prform Call Segmentation

    We have recently installed nice perform 3.1 into our call centre running with nortel and symposium. Everything is running ok apart from a percentage of calls a day that are recording concurrently , it is as if nice cannot see an end event coming from symposium/nortel. Has anybody encountered...

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