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So today I was backing up some users greetings to move to a new system and I realized I asked a question here about the process and later on I figured out how to do this without updating my original posting. thread1361-1710083 I see it was also discussed here: thread1361-1536375 Now it's too...

thread1361-1781029 Referencing a previous thread where I detailed settings for Anveo Direct. Just a small tweak. Today anveo direct changed their IP and it exposed a weakness in my config. The ITSP association method I chose kind of fell down. It relied on a DNS lookup which wasn't entirely...

I would love to set my public OLI length to 11 digits but it seems like element manager is restricted to 10 digits. I set dialing plan -> public received length to 11. I change from dialing plan: national to Public(unknown) But still only 10 digits are accepted. Problem is SIP provider...

So I'm doing a bit of testing to see what SIP services I can get to work on a BCM 6.0 system (with system update 21) I had a bit of trouble figuring out what combination of settings were required to get 2 way audio working on an Anveo Direct SIP trunking setup with BCM version 6 (Have system...

Avaya has released SU 22 today for BCM release 6 systems. Authorized users can be download it at https://plds.avaya.com Looks like the only change noted from SU 21 is the fix to the BASH security vulnerability. The included readme: Software Update Name: BCM450.R600.SU.System-022.201412...

thread1361-1536375 I thought you could export the Personal greetings from the mailboxmanager URL but it doesn't seem to be the case. (At least it's not in BCM Release 6) Going into the mailbox manager and then into Greetings and Spoken Name and clicking on the Voice... button I have the...

Having an intermittent error in the voicemail system here. Running BCM450 R6 SU 17 (Latest and greatest patch available) Started happening a few days ago. Was running SU15 at the time, tried upgrading to SU17 as part of troubleshooting but it has not changed anything. What is happening is...

We have some BCM50 systems in branch offices and the Voicemail for all locations is on the BCM400 at the main office. (Centralized Voicemail configuration) We recently upgraded the BCM50 units from Release 3 to Release 6 but there are some problems with voicemail that I just cannot figure out...

We have 3 BCM50 units in branch offices. We are having problems with extensions becoming locked out and cannot be called on those BCM50 units. Majority of calls are happening as VOIP calls on the IP Trunks in some way. The inbound calls to the branch get forwarded to our central office to be...

So our old BCM400 died but we had planned ahead and I had obtained a refurbished spare unit to use for just such an emergency. So, we swapped in all the media bay modules, plugged everything in and restored the most recent backup file. Everything seems to have come back the way it was before...

I have 7 digits coming from the phone company on our PRI. One of our DID numbers starts with 9 so it always gives an error when trying to program the system for 7 digits. Error message is "Error Detail: 944XXXX is not a valid Pub. Received #" So the previous programmer set the BCM Public...

Using a BCM400 r4.0 system with a PRI. I would like to set the outbound line identification so that outbound calls from certain extensions show their correct DID phone number but when I do that it passes the extension name as part of the outbound call display. eg: With the Pub. OLI field in...

I am trying to setup a new IP Phone 1220 with our BCM400. I have the phone configured. It registered with the BCM400 and a DN was assigned. I can see it is connected in the BCM Monitor but it doesn't work. In the Alarms I keep getting the message: Core Telephony - Unsupported...

I am getting a bunch of alert 51016 warnings on a BCM400 after applying the recent patches. The text in the Alert is: Endpoint type does not match configured RemoteGateway type. callingDN=8000, calledDN=2222. Unable to find settings for gateway type BCM36. Using defaults...