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After reinstallation of 4.0 S/W , and during Configuration in LD 57 , i tried to give CFWA as #1 ,as customer was already using this code , system denied to take this value by giving a error as SCH 8893 , Please look in to detail >LD 57 FFC000 REQ CHG TYPE FFC CUST 0 FFCT YES CODE ALL ASRC...

System CS1K S , Call pilot 201i , Having an issue that call pilot time does not match with current time , please suggest the solution how can i change the time in call pilot according to currect time , I will appreciate if some one guides me.

Option 11 rel 4.5 , That incoming via GSM modem to XUT card , programed as auto yes in ld 16 and atdn is "0" , calls not coming to optr console ,checked by putting phone direct at MDF , it is ringing perfectly. then changed the port to new port , even other XUT card also changed the settings...

Rel 4.5 , cs1k, incoming analog trunk is required to forwarded to (VoIP) on another analog trunk, call forwarded but both the trunks hangs up with each other , i can see both the trunks in hanged state in LD 80 , Please suggest the solution

Rel 4.5 , trying to creat DN 1007 , giving err SCH0011, looked in to LUDN not found , also not found in DNB , Created an ext with dummy DN and tried to work in CHG key 00 scr 1007 mode but invain , rebooted the system but 1007 not came up , can any body tell me how to rebuild in PDT. Thnx

Hi , I have 61c , When i made some changes in PABX , they lost next day , please guide me whats the issue is?

Hi , System 61C , CE pwr supply ( core power supply) , all the cards in core are getting power from CE pwr supply except CP card , the Pwr LED at CP card is also not litting. Any one can tell me what to do or how can i get the circiut diagrame of CE pwr supply ( part number NNTM41CE). Now...

Hi , i have 61C , already one PRI- from CO working fine with aspect to CLI for out going calls , that DID no plus 000 is showing on reception end. When i added another PRI which is GSM PRI from one of GSM vendor having SIEMENS system at back end , i am not able to show the Digits that the DID No...

I put 2 x 2616 sets adjacent to each 2250 console which are placed at two different places. Now My LDN no is 2000 , when i tried to give this DN to my 2616 sets at key 09 SCR 2000, it is not getting , gives arror "conflict DN" How can i give the same DN to 2 x 2616 sets and 2250 console at...

Hi , I have 61C with MM , now i want to change greetings in 7002 of MM , pl tell me the procedure , which DN is configured against 7002 , how can i reterive the previous greeting and how can i put the new greetings, Thanks & Regards

I have 61c system , customer wants to land any incoming call to all the three 2250 consoles at a time , because operators are sitting at different locations in different rooms , and due to any reasons any one goes out with out keeping its console at night , the athers should be able to attend...

I am facing problem when trying to call from bcm 400 to CS1000E.previously it was ok .No change in any setting. After resetting BCM, a , i can call from CS1000E to BCM but only once. b , no call establishes from BCM to CS1000E even once. what could be the reasons. I also tried to download...

Hi Guys, I have 81C system,The guy who is managing Billing S/W named as (Telman) is facing issue , that J25 port of each Core gives output as only when it is active , while for budgeting we need a port which gives output 24/7 basis.I also checked J13 ,J21 , J15 all they are unserviceable...

Hi, I have Call Pilot 4.0 , already having welcome announcement, and all agents busy announcement. now customer gave me two new announcements in mp-3 format , Tell me how can i change these with previous recorded ones with Application Builder .

I have 81c system.There is a welcome greeting for call center in Call Pilot 4.0 for business flow. now i want to change that existing greeting with new one , so any body tell me the detail procedure and steps to put new greeting which is in MP3 format . what applications and tools needed to...

I have 4.0 call pilot, Any body please tell me how could i get image of call pilot. please tell me the complete procedure. thanks

Hi Guys , I have 81C system , continuous receiving an err message " BUG 6071 Invalid CR Pointer 0 x 600 CR Range is (0 x bdxxx , 0 x xcfxx. What does it means and how can i remove it.

Hi i have BCM-200 system, connected via SRG to CS1000E. In BCM there are very few IP Phones, all r not working giving message "server unreachable".BCM IP address is pinging ,IP phone is also pinging , CS1000E IP address is pinging but IP phone is not registering not only in BCM but also in...

Hi , I have 81C system. Most of time while dialing from M3900 sets to any IP phone we got release and try again , while the same IP phone is OK. I checked MC-32 card at the same time founf max of its channels are still free.Any body knows some thing abt it.

Hi , I have 81C environment, I have installed one MC-32 card as VGMC working as a leader. i want to install another as follower for the same. Any one had good command on subject pl help me