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Calls come into VM PRO then go into a que after call is answered if someone tries to transfer after 2 digits call does not go. Any help would be great. The extensions are 3 digit.

where do I hope the serial cable on the ECS Communications Server. I have it connected to the terminal on the back of the switch going to a serial on my laptop. I am trying to connect using ASA. I am familiar with ASA programming but not with connecting a computer to the system. someone please...

Errors No hunt group for split idx Conf/xtfr unstable calls

I am trying to connect through terminal on a laptop But am having trouble I thought serial to db9 would work .Where do I connect on system definity ECS. I am using emulator on asa please help.When I try to log on it says no connection.

Not familiar with how to program Merlin Messaging to pick up immediately on two pots lines only, when system has 12 lines currently in system all lines appear on all phones.

I would like some help on a job I am doing at a hotel. The customer currently has a mitel 200 mx controler with 2 bays full and about 100 phones. I am going to expand the system and need some remote support. Will pay hrly rate for good tech. I will do all physical parts of install. Need help to...

Customer wants to add 60 analog devices. They currently have 2 bays that are full . I am wondering where I find on the console how many ports are licensed or the max # of port. In other word before I add another bay I want to see if I need more Licensing. Thanks for any help.

Mitel SX 200 MX Currently has Standard going into T1/E1 Module in controller. Customer ordered a PRI can anyone tell me what I need to make the pri work. System currently has sx 200 mx controller fiber connecting 2 peripheral Bay cabinets which are full with station cards.

I need to know what is needed to hook up 2 remote phones to a IP Office 500 it has embedded and is in standard mode with 10 1416's. I would appreciate any help. The IT guy said he could build the vpn's.

Does anyone know where to get ip office preprogramming cut sheets?

Every time system boots up combo card shows red light solid on 1. I have changed slots and combo cards and it it still doing it. using mu law card. Has anyone ran in to this before?

Is it possible to network through vpn 2 ipo's in quick mode. If not is there a way to load quick mode programming to standard mode.

I have a customer who I set up a prayer emergency mailbox for and they are unable to access remotely. I programmed under auto attendant programming *for voice mail collect. Can someone please tell me in quick mode how to program it to where mailbox 29 witch is a phantom mailbox can be remotely...

I am a Avaya tech been working on them for years I have run into a problem that I cannot figure out not even tech support can help. My customer has a magix 2 cabinets 1 cabinet has slot: 1=412 2=016 etr 3=016 etr 4=800 ls/gs 5=merlin messaging 8 port. Second cabinet slot 1=412 I switched slot 2...