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Hello. Has anyone run into this before? We have a suite of conference rooms on one floor of building. All 9 rooms are equipped with Polycom SoundStation2 analog phones (CS1000 PBX). 5 of 9 are suddenly not able to dial internal or external numbers. Phones have dial tone, but when pressing...

Hope someone can help me. A rotating group of remote employes have been using I2050 softphones on a shared Windows XP laptop for past few months. IT recently rebuilt the laptop with mew Windows 7 software (32 bit) and I reinstalled 2050 software. Softphone release is 4.01.041. Today, user...

We have a CS1000 PBX with M390x phones. I need to accommodate an employee with hearing aids (model Oticon Agil Promini Rite). User states he will need a streamer (also by Oticon) to pair directly to a blue tooth adapter which is compatible with our PC and company issued Blackberry environments...

So far, I've been able to program 2 non-ACD i2050 softphones with users same DN. However I just tried to programming for an ACD agent (using CCM6) and received this error: "SCH0718 ACD-ID (DN) already exists". Do i2050's require unique DNs for ACD agents? Thank you in advance. I'm frustrated...

Hi All, We have a Nortel CS1000K PBX with several voice item maintenance applications. I'm not sure how to find out what the recording time limit is. I looked at the voice item SDN properties and there's a "session time limit" of 10 minutes, but it seems illogical to have a 10 minute time limit...

Hi All - first time poster Have a 3902 phoneset attached to Nortel CS1000E. It was in a disabled state this morning during LD32 check. Display on 3902 was blank, not even date/time. So far, I've tried the following without success: 1. DISU & ENLU commands - display area still blank 2...