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Have a situation where a client bought 2 x AVAYA B189 700503700; but system is an IPOffice. Datasheet clearly states hardware is for Aura, but is there someway this can work with IP Office. Using SIP maybe? even though on the datasheet ti states phone works using H323. Any help is greatly...

At a client (Release 9) a couple of days ago I set a forwarding number button on a user. Issue is that each time I entered a number which was not one of the extensions or in the directory the save button did not appear! Any suggestions pls? I wish to fwd calls to an external number

Have a client with an old IP406 system running 4.2(20), licensed with Voicemail Pro, and a SOE running 4.2(20) no licenses. Units are linked by an H323 line (no license), calls routed using short codes. Issue is the SOE is dead and am planning to replace with a new IP500v2 system. now.. 1...

We currently made an order of AVAYA 1408 phones for a client of ours. We noticed that the new phones had no printed label under the buttons (like hold, transfer, conference...). is this normal for the new models or is it an issue.. I mean the label print was not done by mistake?! Thanks,

I am having some issues since upgraded to version 9.1 - in manager 9.1 in File | Advanced | I cannot find Security settings here! Do I have to enable these from somewhere as this is where the option should be to access security mode. - installed application server 9.1 with one-x portal (on a...

Have a client with IPOffice Preferred, and Applications Server running One-X Portal version 9. We noticed preferred mobile apps updgraded to 9.1 on 31st December automatically. Thus now Mobile Apps are on ver 9.1, and server is ver 9. Since then we have noticed issues like lots of noise when...

Cannot seem to find the restore button for voicemail pro in App server R9. There used to be a restore button in version 8.1, cannot see on this version. I managed to put the backup in the immediate backup folder on the linux installation, all that is left is this restore but cant find it...

The following is some info about configuring the preferred edition App as managed to make it work perfectly finally. Setup is of IP500v2 and App server running one-x portal on it. xmpp setting on app server needs to be setup with onex.company.com domain seting on ip500 needs to be setup with...

Hi, just to confirm. On Flare for Windows for IPOffice R9, conference doesn't work, and web collaboration neighther right? Features are present in Application but seem useless. Thanks.

I currently have a UCM card running VM Pro and One-X. I need to backup the VM Pro weekly backup locally to have a copy just in case. I did it on a UCM before and managed fine. I am trying on the one at our office today and having issues. I use putty to log in usually as Administrator in UCM...

thread940-1664155 Just installed application server 8.1 I read the above interesting thread but unfortunately am still stuck. I cannot make winscp work, keep getting access denied with webcontrol, web. I could make shares and access them ok. I made a share just like the path specified in...

Have a new ip500v2 which i downgraded to r8.0 since it came with release 9 and i had an essential r8 lic. After downgrade i cannot seem to be able to access it even though it is visible when searched for and set to basic edn. I tried login:Administrator; and pwd: Administrator and also password...

Hi, has anyone ever done this? Is it even possible? I have this request from a client and am looking into it but till now I have not found anything. There seems to be something possible with communication manager but not with IP Office. Thanks

AVAYA IP500v1 Voicemail pro and Onexportal on same server 8.1 all licenses in place I cannot get voicemail pro appliance to turn green. I tried server ip and also 127.0.0.1 After reading manual I noticed it is suggested IIS to be isntalled before voicemail pro. Voicemail pro has been...

I have an issue with one-x portal. Basically when a call comes in on a huntgroup, hunt group name is not shown in one-x portal on web interface. Setup consists on IP500v2, a separate voicemail pro server running windows, which also hosts one-x portal software. I put VM Pro server IP in...

Hi, I have an IP500v1 running Preferred edition, R8.0 I am currently running One-x ver 8.0 on a separate server. When a call is received on a HG user is not getting hunt group name and this is essential. I am running One-X 8.1 at my Office and it works fine as for HG names so I thiought of...

Hi, do user licenses like Office Worker, Power User, mobile user work under essential edition? I have release 8.1 Thus, would One-X Portal work under essential license? Am a bit confused from Avaya documents re this.

I have an AVAAY 1616, when I use its Visual Voice interface and get to listen, nothing happens when I press on 'listen' basically. I just get a bleep and screen stays there. I already tried to delete user and extension but to no avail. I tested the phone on another IP500v2 unit and it worked...

thread940-1691261 with reference to the above, does this work or not pls? I have wasted so much time trying to make this work.

thread940-1691261 Hi, searched some other threads relating to this but no soln. I am trying to setup One-X Preferred for IPO on my iPhone but no luck. It worked in seconds from android. I have One-X on the PC and works fine too. It just keeps spinning then I get an error saying "could not...