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In VMPro, I want to have a menu that looks like this: Timeout -> Transfer to Main Menu 5XX -> Transfer to $KEY 501 -> Transfer to CB501, PIN protected However, when users dial 501, it skips the pin protection. Is there any way to exclude just 501 from the 5XX range and accomplish this without...

Hey guys, I was wondering if anyone had any suggestions on how to implement the following request from a client? The client would like to have a PIN protected conference bridge that is PIN protected both internally and externally; essentially, they want to ensure that no one can join the...

How do I make the message indicator lamp turn on for an additional mailbox? For example, user John (x301) has his own mailbox that works fine. There is also an IP User called General Mailbox (x501) that is used by VMPro callflows so that callers can leave a general message. Currently, there...

I have an install in which I use a system short code to specify outbound caller ID: SC: 9N TN: Ns5125551000 F: Dial Which works fine. However, when I specify short codes for users like such: SC: 9N TN: Ns5125551001 F: Dial The user gets a solid busy when they press 9. Where am I going wrong...

I have some customers who want a DID to dial into and check their embedded voicemail on IP Office 500 systems using 5.0+ firmware. Anyone have any idea how to set this up? I thought about making an ICR to a shortcode (*88) that was: *88 Voicemail Collect ? [blank] [blank] Do you think this...