We are having issues with a Partner logging caller-ID. The day service is currently active. The system was set to 0 rings. We reconfigured it to 2 since it supposedly takes 2 rings to log the calls. No calls are being logged. AT&T says caller-ID is active. When the Automated Attendant...
Can someone help me understand the Avaya Partner Call Screening feature?
As I read the details of this feature it sounded like a transferred call could not be screened. If the AA answers and the caller transfers to an extension, that is a transfer and therefore not available to screen. Also...
What is the procedure to change the numbers of rings it takes for the Automated Attendant to answer and Avaya Partner Release 6?
What is the procedure to create a sub menu in the Automated Attendant? This is the current message:
If you know the extension # of the party you are trying to reach...
I am in the process of installing the wiring for an Avaya Partner R6.
I plan on installing all of the cable to a patch panel. Then using patch cables from the patch panel to the Avaya Partner.
I plan on using TIA/EIA-568-B standard on the patch panel as well as the jacks in each office.
Is...
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