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  • Users: emackey3k
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  1. emackey3k

    BSR Not Working

    We are trying to use BSR between two call centers. The local switch is a G3 V15 and the far switch is G3 V13. I believe to have the primary, status, and interflow vectors set up correctly on both sides. We are using a h.323 trunk between the centers. The error we are getting is event error 251...
  2. emackey3k

    96xx phones latest firmware no call log when voicemail is left

    I have a minor annoyance that just started happening with the latest firmware on the 9620 and 9650 phones we have deployed. The call log works fine unless the caller leaves a voicemail. If there is a voicemail then there is no record of the call in the call log. The 4610 and 4620 phones we have...
  3. emackey3k

    Nice Analyzer Automate Report

    Is there a way to automate a Nice Analyzer Report to run daily? We are running Nice Analyzer release 3.0.3 SP4 Build Number 25. I looked around the help and googled for awhile but was unable to find anything. Any help would be appreciated. Thanks

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