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I have a trouble ticket with Mitel for an unrelated problem in which they told me to send them system log files....to my amazement they were 29 Meg(had to send via FTP)....most times they are 7 meg Tech support said I probably had some type of debug turned on....he wouldn't tell me what it...

Does anyone know if there is a log file that will show errors sending the Welcome Message? I have looked at everything that resembles smtp in log files with no luck...my gosh there are bunch of log files. I have email settings for each account...email settings for server. Just want to see why...

I have setup UC advanced 3.0.21.0. When I start the UC Advanced 3.0 Client it will work for about 25 to 30 seconds then it goes offline. It will connect and work again if I exit then restart....but only for 25 to 30 seconds. Any help would be appreciated.

Can someone help me. I need to monitor the D Channel on Embedded T1/E1 on 3300 MCD 4.0 SP2. Does anyone know the commands?

I have a MP3 that I have converted to a WAV....now I need to change to 8hz,8 bit Mono...Alaw/Ulaw. I have tried windows sound recorder but the 3300 rejects. Any advice. Tried about everything I know to do.

I am trying to set up MWI on MAS 2.0 for 2 3300 controllers. I can not get it to work by using DTMF signaling method below. I have followed it to the letter. Below is instructions per MAS 2.0 I/M manual. Any advice is appreciated. Program Message Waiting Indication You can program Message...

Any idea what this warning might be. It is on a clustered system and I can tell it XNET Ip trunks. It's happening every 10 seconds. Log Type: Software Log Number: 481 Severity: Warning Date: 2010/Jan/02 Time: 11:26:58 Source: Call Control - Software Description...

If a person dials an extension and gets that persons voicemail box greeting.... can they dial digits and back out of that mailbox before leaving a message and dial another ext. I have changed out a Nortel Meridian with Meridian Mail and you could dial an ext....get someones greeting and...

I have set up my ports according to Nupoint UM 3.0 however when I call into AA(Call Director Mailbox)via PRI and the call transfers..... I don't get Caller ID...just port number. What am I missing? These are my settings. Value HCI/CTI/TAPI Call Control Allowed Yes HCI/CTI/TAPI Monitor...

I'm trying to setup the comments on 5550 console. I want to be able to right click on a BLF to show comments(cell phone numbers and Email address....Do I create a CSV file with the info and put it in the comments file? Any help would be appreciated

Is it possible to transfer a caller straight to an extensions VM greeting on Nupoint Unified Messenger 3.0/3300?

Can someone tell me the best way to set up call park on a 3300. The customer currently has a Nortel option 11c which I'm changing out. When the customer presses call park it comes back and says parked on 101.....then to pickup the customer just dials 101. I am trying to set it up as close to...

I am trying to set up message waiting dialer. I believe have everything setup with the line group to dial out to our tech with their voicemail messages. Is there a way I can monitor to see what might be the cause? Thanks