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HI experts I need to create a separate incoming line to an Avaya 9608 phone that already has a main extension. The new line is for a separate service and will have it's own voicemail box - I used the bridge feature to put the extension onto one of the buttons of the phone and it does ring in...

HI all I need to set our calling line to show NUM PLAN National for our outbound as the carriers are discarding our CLID - They are saying the following : please note that if you send A number with Screening Indicator of User provided – not verified, or User provided – verified and failed...

HI all I am setting up a tie line from a 3CX IP PBX system to connect to our Meridian 81C via a Patton4970 ISDN gateway. I have it all connected and trunks are up and working however I can't seem to dial out to the PSTN Dialing from the Nortel to a local on the 3CX works. What I need to be...

Hello experts I have a question regarding a CallPilot application I've built and would like to modify. Our support desk menu - references an application via SDN for remote notification if a message is left in the voicemail box. This works great and has been working for a couple of years...

Hello Experts, I've been searching through all theCallPilot manuals and can't seem to locate where/ how to send the command to reset the MWI indicators on our CallPilot 201i ( 4.0) .. ? Anyone know ? cheers! Renée Mich

Hi Experts, Does anyone know if it's possible to call forward the personal DN on an ACD supervisor set to an external number like you would on a normal set? I changed the feature to allow and tested however it logs the phone out and when you dial the personal DN it still rings on the phone ...

Hi .. I have a couple of ACD supervisor sets that require personal voicemail boxes for their private lines and they forward on to voicemail fine - however the lights on the phones do not turn on when they have a voicemail.. They are set in COS to allow Message waiting etc.. Is there something...