I have an IP 4690 that is constantly humming, kind of sounds more like a beating heart. I changed the power supple even swapped the phones and it still humming/beating. This is telling me that it is probably not the sets or power supply, unless I have two bad sets, which could be possible...
I have 5 people in an small office that I have set up with IP sets off the main system, our WAN is in the midst of being upgraded so the communication across the WAN is not good during peak times. This is a sales office and does not need to be survivable and we are looking for the least...
I have an LSP in Germany, off of an ESS in the States. When people call from outside of what is considered the local area code in Germany to a DDI in the LSP the call hits the phone system but they are going to the operator which is here in the states in stead of the desired DDI. I am new to...
I have a CMS server in AZ with one ACD that is servering call centers across multiply time zones. My CMS is a Release 14. I know how to adjust time for multiple ACDs on one server, but not sure if I can do time zone offsets for one acd; Does anyone have any thoughts?
I was looking around one of my PBX's and notice that in the node-name table there are two nodes with the same IP. My question; What is the node-name table used for besides given node-names to IP address? I am hoping the duplication is a typo and I can correct it. I have verified with the...
I have been task with verifing CDR output. In my mind I am assuming that if the list meas trunk hourly comes back with 100 inc. seize trunks I am thinking the CDR should be relitively close to 100 inbound calls, give or take with slight time variation. Well that is not the case. The call...
I need to set up a NTP server on my s8730. Currently my time is off by just over 6 minutes. I read a post that said adding the NTP is not service affecting. I thought I would have to reboot after making the change, can someone clarify the procedure I should follow when adding the NTP...
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