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Hi, I want to install a polycom unit in one of our conference rooms. Basically our building has both analog and IP sets. (2008/1120 etc.) I'm wondering if I can purchase a polycom IP phone and use the IP TN's or is there a special type of licensing required. I know with analog lines, you can...

Hi, It appears I cannot call forward to a foreign number

Hi, I need to disable call forwarding to voicemail (x1188) and need to call forward to an outside line. Can someone have a look at this profile and tell me what needs to be changed and the commands to change. Thanks, PT0000 REQ: prt TYPE: dnb CUST *** REQ: prt TYPE: tnb TN 96 0 1 0 DATE...

I seem to be having an issue. Originally I changed the extension on a 2008 set. I was able to dial out, dial in fine. I but I could no longer dial out to 1-800/888/866 numbers it looks like.. Prior to the extension change I wasn't able to do it. After I just used 'out' on the TN and copied a...

Hi, Can someone outline the steps I should take to do this? I know how to program it so the phone just gets the all the information from the server once you enter a TN in. How do I make it stick to the phone? Thanks in advance

Hi I'm not too familiar with how queues work but let me give an explanation of the scenario. A user gets forwarded to a queue. ie. x1444 A automated voice comes on, says select 1 to goto help, select 2 to goto billing. When the user selects 2, it will go into a queue of like 5 lines where...

Does anyone have a list of the possible CLS fields and their functions? Can you list them here please.

Can someone give me a brief explanation how to set one of these sets up? I got the 1120e's working but in terms of setting up a 2008 set, I'm not sure where to even get started. Also, is there a way to get a command list/command list help while logged into the console? (ie. ld 20, then get a...