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I have one MICS 6.0 with 2 ASM 8 cards.Im using Panasonic analogue phones & I cannt transfer calls from Panasonic phones. I tried with Flash key 70 and extention no but it doesnnt work. Any idea Thanks Aruna

Hi all, I have one BCM 400 rls 4.0 with some IP phones. I cannt see the extention no on 1120 phones. Normally all other ip phones I can see EXTN *** but 1120 I cannt see. Is there any way to dispaly extention no on this phone? (with out pressing Feature*0 ) Thanks.

I have one customer with 8*24 30MUL11 DR5 system.I installed Callpilot 150 rls 3.2 with Auto attendent& we are getting some problems. When outside people dial the number sometimes They cannt hear the message properly.When try to dial the extention no, first time cannt dial Its says invalid...

Hi all, Will BCM 400 support vedio conferencing?

Hi all, I have one SRG 200 Rls 4.0 with 20 IP phones.I need to upload new firmware to IP phones (064C6R) I uploaded latest patch to system, BCM[1].R400.SU.System.023-200909-1.0-1.0 but still phones showing 064C1B. So Is there a any way to upload firmware to IP phones. Thanks Aruna

Hi every one, BCM 450 R1 will it support IP 2007 phone? Thanks

Hi all, I have one costomer & he wants to send & receive faxes via outlook. I already applied FAX suite, VM seat UM seat & IP clent seat keycodes.Setup one softphone in PC. If anyone can explane what are the steps should I follow, I'll be much appreciate..

Hi all, I have a MICS 7.0 with 4 analogue trunks.Is it possible to programme DISA with analogue trunks? If yes please tell me the steps. Thanks

Hi BCM 400 Rls 4.0 with expansion cabinet how many GASM 8 modules will support? One of my customer is asking more than 50 analogue users with PRI.

Hi all, We have one BCM 450,ver 8.0.1.05.329 with 60 IP phones and 6 analogue lines connected to one GATM module. All 6 lines are A/R on 221 and others using line pool for outgoing. Since installation each and every week 2 different lines are hanging. When i see the BCM monitor it shows as...

I have one BMC 400 Rls 3.7 standerd system with 2 DSM 32 & 1 DTM module.This system was installed 3 years before & worked fine till last weak. It suddenly started to rebooting & now its not power up. When I switch on the system, only power light is on with red colour. I cleaned the tatal system...

Hi all, I have one customer MICS 7.0 with few analogue trunks. Operator is 221 & CEO is 222. All lines A/R on operator & 3 lines A only on CEO. CEO doesnnt like to answer any call directly. His requirment is if some one call to 222 it should go to 221 & 221 can either transfer to 222 or cut the...

Hi everybody. I have one customer with BCM 50 R3. Setup is very simple, 4 analogue trunks & 10 digital phones. All out side calls come through the operator. Is there a any way if operator is busy, outside caller should hear music or recorded message? Thanks.

Hi Guys, I have one BCM 400 Rls 4 configured as contact centre. Recently customer complained, perticular time period reports are not comming. So Today I applied 272-VOICEMAIL-2.6-1.1 patch & what happpen is now when I go to the reports its shows "incomplete XML found please inform an...

Hi Guys, I have some SRG 50 Rls3 connected to CS1K Rls 5.5 via NRS. All sites having 1120i & 1140i IP phones. There are no more than 10 IP phones in each site but they are complaining voice quality is very bad. Patches are in up to date in SRG. Is there a any configuration in SRG for the voice...

HI Guys, I have SRG 50 Rls 3.0 connected to CS1K via NRS. I cannt make a call from local mode phone to Normal mode IP phone. But Normal mode IP phone to local mode phone is possible. Also any other phones in CS1K and branch offices also possible. Can someone help me in the parameters that we...

Hi, I have one BCM 50R3 6.0.2.05.237 & tried to up load internal digital sets, internal analogue sets,expansion port & Basic call Centre key codes. But basic call centre key code is not taken. I tried both ways modify & upload but others are ok basic call centre is not taken. Any idea? Thanks.

HI everybody, I have 30 nos SRG 50 R3 connected to CS1K Rls 5.5 via NRS.All IP phones are in Normal mode.Each SRG having less than 20 IP phones. Every day I can see some of phones went back to local mode in some branches.(Unknown Main Office Status(Rederect Remote)Type BU) I cannt rederect the...

Hi I have one SRG 50 Rls 3.0 conneted to CS1000 Rls5.5 via NRS. Now all IP phones are working with normal mode. Customer wants to add one Fax line with DID. I tried one analog station(8369) but I cannt dial out. I can call any Normal mode phones in HO & branch offices by using this.Also when I...