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Can someone please tell me procedure to clear an alarm on my 100dcd module? I am in WINSPM at the moment, I am red on my module and my PRI/T-1 is completely INOP.. no ability to dial out. Thanks in advance. Chris

All, I have read through lots of threads here and still can't seem to come to a fix.. can you help? I am trying to setup a fax machine by plugging the line into a vacant voice port (x7123). I've removed the extension from a coverage group (since when I dialed that ext, it went straight to...

I am a new switch operator / pbx programmer and I havea problem. I have a Avaya (Merlin) Magix as my PBX. I presently have my operator assigned as extension 1000. During the day, if this person moves around they generally transfer the operators calls to another person in the building. This...

Is there a way to allow certain extension to only have the ability to dial 2 pre-determined extensions? I have several phones that are presently configured to dial the operator once they are off hook. Although I am interested in removing that feature and returning them to 'normal operation'...

All, I am still new at watching over my Magix and I am trying to figure out how I can dial from an outside line (i.e. cell, home, etc) into my main number and then access individual voice mail boxes. Can someone shed some light, or do I need to pull a report and see what settings are already...

Morning all. Another question from the newbie. I recently installed a PRI with a batch of DID on a Magix PBX. I also have an old (and only) fax line coming into my facility that I am looking to move to the PRI. A knowledgeable soul recommended that I should not move this number to the PRI...

I recently inherited the distinction of managing a Merlin Magix and Legend PBX and trying to learn all I can. This morning I noticed on my Processor w/ CKE5 (617S33-K) that there is a red light illuminated and there is is nothing displayed on the single digit display at the top of the module...