I have setup about 8 5610sw IP phones on one of the Avaya systems we have. Because of VCM channel limits I want to put additional phones on a different system with availble VCM channels.
I am having trouble with this. the second system is a 500 series. After entering the correct IP info the...
There are a couple of numbers that call into our system that i would like to block. I logged in to IP office manager and attepmted to do this with an incoming call rout.
I set the "incoming number" field to the number that was dialed. (our number) And set the "Incoming CLI" field to the...
Is there a way to use a custom recorded .wav file for the alert that plays when recording a call? Where would i go to change it?
Using VM pro 4.2
Thanks
How would I go about determining who (internally) forwarded an external call to an internal extension?
For example only cetian calls should be forwarded to a manager. I'd like to know what extension is transfering calls there.
Thanks
I'm looking at upgrading from a 406 v2 to a 500.
There are some licenses i would like to transfer if possible.
such as
VM Pro
Phone Manager Pro
VM Pro Recording Administrator
Wave user
CTI link pro
The licenses are on a dongle on the back of the 406 unit
How would i go about transfering them?
I have two groups of people. I want each group's calls to display a differnt caller ID when dialing external calls.
I know this can be done via short code in the individual user config, using 9N NSxxxxxxx Dial 50. IS there an easier way?
Thanks
Currently we have a user at a remote office on a 5610SW IP phone, with a lifter and a wireless headset.
This user (the CEO) wants to be able to dial numbers while walking around. Currently he has to walk back to his desk to dial another number.
Does anyone know what equipment i should look...
We have two ip office systems that are connected via an IP Line. To be able to transfer Voice Mail messages between the two a VM Networked Messaging License is required, correct?
Also would I need two? One for each system?
We have two ip office systems that are connected via an IP Line. To be able to transfer Voice Mail messages between the two a VM Networked Messaging License is required, correct?
Also would I need two? One for each system?
I am attempting to control 2 door relays using the EXT O/P port on the ip 500 unit.
I have wired one relay for testing. I cannot get any voltage to the relay. I am using a store bought 20ft 3.5mm stero wire. I cut the female end off and wired it to a 24v relay. I checked the wire with a...
We use our IP office system to record certian calls. However the maximum length for a recording is one hour.
Is there a wat to change this? I have not found a way.
What are some alteritives? A device that connects the phone to a pc and then record?
Thanks
I have never added a module to the system before. I will be installing an additioal digital 30 port module.
What steps do i need to take? This is what i am aware of.
mount, connect rj45, upgrade firmware of module.
are there any more steps? Extension numbering?
Hello,
My company wants to utilize the door relay feature, however we have more than two doors we would like to control.
Is there a way to do this? Would i need to use Avaya Door Entry Controllers?
Any suggestions??
Thanks
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