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  1. johntechincal

    My Voice Mail is gone

    Hi, I setup a unified messaging with outlook. i can retrieve voicemail mail. but the other day we accidentally unplug the power of BCM. After the incident the voicemail is gone. how is this possible. is there any wrong configuration that i have done?
  2. johntechincal

    Help RCC real time submit button invisible!!!

    Hi, I have installed a RCC few months ago. and can access all of the parameters and reports but now the submit button in the real time is gone. Please help me. thanks in advance.
  3. johntechincal

    RCC and Active reporter

    Hi, can RCC and Active Reporter be installed in one server? is there any conflict in porting?
  4. johntechincal

    Voice Mail prompt

    Hi, I have set up a skillset along with the voicemail. if there is no agent log in it will automatically diverted to voicemail. actually i can divert the call to voicemail but there is a prompt that says <voice recording>"is not available ...... press 0 for operator" how can i configure call...

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