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Hey guys. I have a legacy blue Nortel system and the pathway to red is immanent. I am moving to AVAYA Aura Communications Manager and need to know. Do I still need to flip flop between both systems to administer phones trunks etc. & will all my SIP 1100 series work elegantly on AACM?

Aplogies if its been posted before. But none of the solutions have worked IP Office v500 When dialing I have a long delay then it delays again and counts the seconds to 11 then connects the call Tried lowering delay time in System Telephony Tried adding short Codes Tried adding route in ARS...

We are setting up an IVR for a Pharmacy group just wondered if anyone knows or does the Call Manager have the ability to do a Hook Flash Dial to a Hunt Group. 1) Call Comes into IVR Dialogics 2) Customer presses Key for options 3) Dialogixs Opens line to Swicth which then sends the call to...

Is there a way to bypass the voice mail system announcement "Your message is being answered by IP Office" Then it says the recorded VM box name. We are trying to route all calls to the 1st greeting but we are unsuccessful still says VM box name and IP office information

Hey guys/girls I'm looking for a step by step guide to backing up a Vodavi at one of our customer sites. Heres what I have so far let me know if I'm on base or not. I guess wondering which PORT # below is the right one to use? I had a tech go out and he said he couldn't see anything. On his...

Ok so we have an Sv8100 that keeps dropping calls anytime it wants any old how. contacted Verizon to have call examples checked they claim they cant see any calls dropping DUH anyways. Is there anywhere on the switch that may have triggered this it just started happening and we haven't made any...

I have 2 switches and need to reach a hunt group 98 on Switch 2 by dialing 7560 the assigned number hunt group 98. Can I program UDP using the other switch to reach this number? I have re pointed extensions using UDP so users can keep there numbers when physically moving across buildings. How...

Doing a 911 test this morning after carrier added a trunk Location for 911. I dialed 9911 and got the following error. list trace station 8109 active station 8109 cid 0x1e dial 9911 term trunk group 5 cid 0x1e dial 9911 denial station 8109 cid 0x1e denial event 1643: OrgGrpTyp/alrtCOS/LIT tmo...

Anyone know how I can set this I need to to a step announcement and get the following error ("collect" Vectoring (Prompting) Feature not assigned)I looked in cha sys fea cha fea Couldn't find any reference to it? Help

Have a question I have a G3si configured a co trunk hooked to an Amphenol to a 66 block. Is there any special punch down order for a 66 block? I have connected the first consecutive pairs to analog lines from carrier but only one line shows active in the switch under "stat trunk" Help

We have a problem with a regions ip phones Model: 9650 Continually stays in TCP Signal Status:connecting and can never complete. Administered Type: 9650 Service State: in-service/on-hook Connected Type: N/A TCP Signal Status: connecting We have added the correct 242 option in the...

Scanario: 1 Main switch with 2 EPNS [G3SI V8]at different locations/buildings [with different addreses] Just ordered a PRI for out bound traffic at 1 Location Now I need to make sure all the calls made at this location route out the new trunk. I seup a new COR and changed the Partition...

SET TIME won't change after "set time" command and "save trans" on G3SI V8 is there any other command I can force the time to update?

thread690-1168085 I have a similar issue with 911 can you help me with making sure If I use the config you have in the thread thread690-1168085 it will not affect the main building dialing out to 911 G3SIs 2 sites running off 1 main site with a processor need to have each seperate site dial 911...

Ok So ive got 2 cabinets coming off the main cab Ive just installed some CO lines and trunk on Cab 02. Cab 01. [Processor] G3SI v8 Cab 02. Port Network Im working on now for 911 Cab 03. OK for 911 Im trying to find out how to route 911 out my Trk Grp 3? on CAB 02? so the address synchs with...

I got a new carrier that bought 8 analog lines in for me to use as a CO trunk [they are not ground-start] but loop start however they keep going offline and I am unable to dial out of the trunk heres my config TRUNK GROUP Group Number: 3 Group Type: co CDR Reports...

Need help on one mystery dial tone waive off. I have a complex setup here; imagine "8700" as the middle man in this scenario. 1) I have a Tie Trunk between a G3SIv8 to the "8700" works fine 2 way 2) "8700" has a Tie Trunk to Nortel using a dial code 222 works fine 2 way 3) All Calls 2 way...

TIE Trunk on 8700 says in-service/active? but has no connected ports on any of the active channels...it should say in-service/idle correct? Now the other end of TIE F/E connected to G3si goes out-of-service after a minute or so. so I cant dial accross the TIE using a TAC.Code from the G3si or...

I can place a call from G3SI_1 thru EPN to 8700 using tac code across a tie line How do I place a call from G3SI_Main that maintains the UDP/DID ranges for both switches connected by a DS1/ISDN Trunk to G3SI_1 to EPN to 8700 [hope the attachment is with this ]

Hi guys quick questions What wiring do I use for connecting G3si to G650 Ive tried using a straight thru with CSU on both ends didnt work then tried a Amphynol/RJ48 connector on both ends didnt work? Then tried a Crossovwer using same connectors to switch didnt work Both DS1s are connected...