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I can't seem to find a good way to look up an AP document. We have an AP Invoice that shows up in the DIC but I don't know a good way to look it up via Accpac. I see two options: 1 AP Transactions -> GL Transactions -> Print *all* AP documents and then search through for the document number...

I'm looking to track the high-water-mark [in AR] for individual customers; this is already done natively by accpac with the AMBTBALHIT field. There are certain occasions when it would be convenient to force this number lower [possibly to zero] so that the previous high water mark is cleared and...

Here's a problem we just started seeing... anyone? Product: Sage 300 ERP 2012 RTM Error Description: Performing a WSSetup install on Windows 7 x64 causes autochk.exe to fail to run when a filesystem check is scheduled. How Reproducible: 100% Environment: Sambabox server, Samba 3.6...

Hey folks, We've been using Outlook Express (with a MAPI module from Outlook) to send out statements. In moving to Windows 7 (ERP 300 6.1) we are unable to use OE anymore and are looking for options. Has anyone had success with OE, Thunderbird or other non-Outlook emailers for this? thanks ram

We're humming along on ERP 2012 after a pretty painless double upgrade from 5.6 past 6.0. The new updater thing wants to run everywhere. Has anyone figured this thing out yet? Should it really run on all the workstations? It won't be able to do anything positive since none of our users have...

Hey folks, All dev and ops testing is done for our move from 5.6 to 6.1. I want to enable our users to login to VMs to test 6.1 when they're not using 5.6 on their workstations. The problem is that some key accpac config info is stored in the user profile (windows user registry hive) so a user...

Hey there, Just doing a test workstation install of ERP 2012 (6.1) and hit a snag with Crystal - everything seems to work fine except crystal reports can't be called by Accpac. Here is how I got where I am: 1 Set up a new DB, copied a backup of a 5.6 DB into it. 2 Installed 2012 on a new...

Hey folks, I want to enable some of our support folks to try out a new version of some crystal reports. The newer versions we have require changes to arrpt.ini. Can I use customization folders for a test company to hold alternate versions of arrpt.ini as well as the actual crystal.rpt files...

Hey there, Accpac 5.6/SS 2008R2. We receive and import a few thousand payments into AR on a monthly basis. Every day we receive a file from our payment processor (check and CC) and we import that file into AR creating the appropriate payment receipts in a single batch. At the end of the first...

Hey there, On accpac 5.6 current... We have a few entries from 2010 that are refunds which were posted and cleared but when I go to AR Customer Inquiry I see that they are listed as outstanding. Any ideas? thanks

Hi, I applied 5.6 PU3 last night and it seems to have gone well aside from one snag. Whenever some folks open the AR -> AR-Customers -> Customer module they get five pop-up erors in a row after whcih everything works right. It only happens to some users, it does not matter which workstation they...

We printed the AR Posting Journal (to PDF) during year-end processing; the file seems to be the right number of pages (many) but the contents are all horizontal lines of different lengths. Any ideas why? thanks

Hey there, On a recent run of Data Integrity Check I got quite a few pairs of entries like this: Recurring Charge Code: 120015, Customer Number: 1200150003 E: Unposted Number of Invoices [1] does not match the actual number of invoices [0]. E: Unposted Total Invoice Amount [130.000] is not...

Hey there, Accpac 5.6, win2008, sqlserver 2008r2. I'm dry running deploying a replacement domain controller - when I go to edit users in accpac I get "Invalid input. Invalid WIndows user" when I try to save one that has a Windows user account associated with it [auth = both]. Note that the...

Hey there, We recently generated a recurring invoice batch in AR and it failed on about 5% of the entries (warning: in use by other user); this has happened before and we've simply rerun it at a later time and the skipped invoices get generated. This time posting the small batch worked however...

Hey folks, Business is good and we are expanding into another state. As part of the expansion project the accounting department has asked that we restructure our accounts to include a new account segment to represent the state; we're planning on creating a new account segment "ST, state" in...

Hey folks, We use a server / workstation model for Accpac -> one master install on a server and then workstation installs on the clients. We also use limited permissions windows clients (they can't install software) so we are used to running regacc on each workstation after product updates and...

Hey folks, I installed the multicurrency module in 5.6 and I realized that we don't have a license and don't use it - oops. I tried removing it via ControlPanel->Add/Remove programs->Accpac 5.6->Modify and then unchecking it but that did nothing as far as I can tell. Any suggestions? thanks

Hey folks, We've hit another snag in our dry run upgrading to 5.6. It seems that for whatever reason two tables (BKNSF and BKNSFD) are not being properly prepared for the upgrade (it errors out). We've reconciled banks, posted all open batches in all modules, and purged the reconciliation...

Hey folks, I got some push back from my accountant - maybe you can shed some light for me. When dry running upgrade to 5.6 we got: I know from the docs that we have to clear all returns and post the reconciliation however my guy says: and What do you think? thanks!