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Does anybody have any experience with any of those laptop anti-theft services? Does anyone have any recommendations or suggestions on what to avoid? How do these services work?

In an average year, how many power outages do you have at your office? It also seems that these are not electric company power outages. In most cases, the power outage is confined to our building. We have a power outage about every two months. I imagine most would consider this unacceptable...

When I took this job, it was a very open place. We didn't have an alarm system. Well, the inevitable happened--a break-in. Then we got an alarm system. It was put in around January or February. A couple weeks later, I got my first call on a Sunday afternoon. I live only about ten minutes away...

I'm going to assume that most people here are on Facebook, so I figured I will get a lot of opinions. Since I see everyone's computer, I know that a lot of my co-workers are on Facebook. A lot of them have also friended each other. Fortunately, my name is common enough that I wouldn't be that...

One of the main challenges of running and maintaining a network is all the trouble that outsiders cause. We have an office of about 15 people that is 800 miles away. I set up a new Windows 2003 server about a year ago there in addition to their Windows 2000 server (which was bought in 2002). A...

I have a plain text log file that is over 700 MB. What can I use to open it? MS Word? Open Office?

I have a user who had a laptop that was about three years old and quite slow. I was excited about getting him a new one. Every time I try to back it up, he complains. I bought one for him, and he complained that it was too heavy. It went to someone else. I bought the user another laptop. I set...

My accounting manager placed a spreadsheet on a server. She would like to know who is reading it. She is convinced that nobody is going to read it and wants to have proof. That way, she won't have to do the report anymore. How do I enable auditing on this and generate a report of who has opened...

I am at the point where I have lost all confidence in people when it comes to voice mail. When I leave a message for a almost anybody, I do NOT expect them to return the call. It does not matter who the person is or what the call is about. I think it was actually easier to get people in the...

My job is to take care of the computers, all of them. I now have one major pain use who gets upset every time I touch his computer. Yesterday, he had turned it off. I turned it back on after he had left to check to make sure that his backups were working. This morning, I get an e-mail: "What...

I seem to have a major problem with going into what I would call "crisis mode" or "panic mode." I seem to see even something like a server crash as the end of the world. I spend a lot of time second-guessing myself. The biggest problem is that I lose access to my own resources when I do this...

I've got a PIA user who bitches a lot about all the spam he gets. I recently told him that our filter catches about 400 spams per day. That isn't enough for him. I decided to google for his e-mail address. I wasn't surprised by what I found. I got 57 hits. Two of them were our company web site...

First and foremost, I have the misfortune of working as a sys admin in a company where data is not centralized. We have a bunch of users who have data on their PC's. All these users have either a secondary hard drive which is used for backup purposes. We just had a case in which the user's...

I have a user who keeps turning off his screen saver. What can I do to convince him of the necessity of having a screen saver? He's a pretty smart guy--I would think he would understand it. I have seen what happens to monitors without screen savers and have no interest in debating whether or...

I got a new laptop for a user. The old one is fine. He just wanted a smaller one. He has Windows Vista on his old laptop. I would like to move his old hard drive to his new laptop. With any version of Microsoft Windows up to 2000, this generally was not a problem, with the exception of various...

I got a new laptop for a user. The old one is fine. He just wanted a smaller one. He has Windows Vista on his old laptop. I would like to move his old hard drive to his new laptop. With any version of Microsoft Windows up to 2000, this generally was not a problem, with the exception of various...