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Hi All, Ive inherited a KX-TVM50, I'm running the Maintenance Console and trying to access the system via PC and the USB is configed properly and my laptop knows im connected to a VPS. My challenge is that the System Manager password that was supplied does not work for PC managment. Is there...

hey guys, looking for assistance with a ds30b module that will not start up on ipov2. No lights what so ever. DTE shows that the module is looking for the firmware. tried: -creating a config with the module in it and rebooting ipo with several different tftp settings (manager, pumpkin, memory)...

Trying to connect voicemail pro to a sql database to log data from a telephone survey; been troubleshooting it for a while but am unable to get the vmpro to connect and write to the database. Call flow goes: Start point --> 'db open' token --> 'generic' where a prompt is played and $KEY is...

Any thoughts on how to provide an off premise notification to a user that they have a new voicemail (cant be email, customer doesn't have smart phone). Customer does not have a server or "always on" pc, no smart phones, and doesn't want "live" calls coming direct to cel after hours; but wants...

Just wondering how other people survey/assess networks for voip readiness. What tools/software is being used, and how are you presenting to customer? Cheers, ST

Hi All, I have a 403 3.2.69 that indicates all the licensing is invalid. I have tried rebooting the licensing server, the 403, also moving the serial dongle to another PC (with 3.2.69 license server installed). No validation with any of these changes. Any thoughts? ST

Hi guys ran into this the other day, any thoughts; Installed a Konftel 200 on a Nortel ATA attached to a MICs at ext 247. When I try to do a three way conference call I cannot get the Flash to work. I press the flash button get silence, then no dail tone. Pressing another key brings me back...

Hi guys Just set up an IPOffice SCN on 2 ip500s, with cable internet 5mb download and .6mb upload speed (both offices - tested), main office IP500 is on 8 channel PRI. Using newest firmware on IP500. We are experiencing very odd results while testing the setup: 1) cannot always make calls...

Hi, I need to lenghten the time a huntgroup rings before a call is forwarded back to/grabbed back by a Voice Tech perscription system. Scenario: Caller comes into CallPilot AA, presses 1 to goto pharmacy. This forwards the call to the VoiceTech system (x222 on an E-ATA) VoiceTech instructs...

Hi, I am setting up my first SCN, between three branches. Can any offer any instructions, or point to some guides outside of the knowledge base docs? Cheers, ST