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Hello All, I have a PRI that the carrier prompts the users for code if calls were considered long distance. Is there a way to add the carrier code to the cell number or some where in the CM to allow EC500 operation without asking for the trunk code. Now if outsiders call the extension the...

Hello everyone. I have an IPO partner edition and do not see anywhere in manager to link the attendant to the trunks. I would like for the calls to ring the phones first then the attendant. Thanks in advance for your help.

I used the system shutdown in manager to shut the server down Indefinitely because of a scheduled power outage and I did not want it to restart when I came back to boot it up is stuck with the red lights and not comming up any help is appreciated.

I have CM 5.2 with CMM The issue I am having is when I enter the dial by name attendant and start entering the user name I get a prompt saying I have selected an invalid key. Any help is appreciated

I have 9630 phones on my CM 5.2. Sometimes users see only 9 digits on their phone display instead of 10 so when they go to their call log afterwards to call the person back they cant because the last digit was not dispalyed. This is also happening with internal extensions. When user A call's...

I have a 500 V2 R6 with embedded voicemail and looking to set up voice mail to email using a gmail account. I have the gmail smtp server as 74.125.77.109 with 587 as the port and an IP route 0.0.0.0 0.0.0.0 192.168.1.1 but its not working. 192.168.1.1 LAN gateway. Any help is appreciated thanks

Hi All, I have an S8300 with G450 and IA770, CM release R015x.01.1.415.1 the collect 4 digit after announcement step in the vector that is suppossed to route the caller to the extensions does not always work. After the announcement or during the announcement I enter the extension, the prompting...

I have an avaya magix, and experincing intermittent fax tone when calls come to the main number. Calls are set up to go directly to the auto attendant but for some reason some times we get a fax tone when we call the main number. If you try again after the first fax tone the call goes through...

I had manager release 5 and was upgrading to R6 on my PC and for some reason was prompted to uninstall the previous version which i did but it doesnt matter what i do i am still getting the error previous version has been detected please uninstall that first meanwhile I have uninstalled...

I installed Softconsole and when i go to start it i get the error "softconsole cannot start because either iclarity is currently running or could not be started. Please exit iClarity if it is running and restart softconsole" Any idea is welcome the PC is running on XP Pro thanks

When the call comes to the station and EC500 is turned on the call does not follow through to the cellphone.

I have an IP office release 3.1. when a call comes to station A and he does not pick up it goes to covereage appearance on station B. Station A has forwarding button so when station A leaves for the day he puts forwarding on to forward calls to his cell but the calls still go to coverage...

I have Ip Office 406 that was upgraded to 4.2 and now the voice mail to email is working for some users but not all of them. Any idea will help

Any suggestions will help. i have an 8300/450 the issue i am having is when calls come to the main VDN the display on the user station displays the VDN name and caller number as oppessed to caller name and number. help is appreciated