Looking for help with issue installing the Openscape Contact Center Enterprise desktop client. We have installed over 50 pc's with this newest version using the same files but have a NEW pc that is getting a "product mode mismatch between the client and contact server. Contact admin to update...
Have a 4000 v7 with a PRI to PSTN. When adding suppcpn to ldat instead of the BTN that is assigned on the PRI at the PSTN side the caller is seeing just our 5 digit extension number on caller Id. In theory if we suppress our calling party number the vendors PRI should be sending the Billing...
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