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i need to send extensions dialed directly to a specific RLI/Route. only problem is i do not know how to build the new rli. please help.

i was wondering if there is a quick start guide to configuring the attendant console. i need to configure it to go to our user directory after hours. thanks jim

Is there a way to remove voicemail messages for a user thru call pilot? Thanks Jim

Trying to remove this ext from a CDP. need to reassign it but i am getting the ESN0131 error message ESN0131 stating "Undefined steering code (CHG command)." LD 87 MEM AVAIL: (U/P): 11574054 USED U P: 1263597 367852 TOT: 13205503 DISK SPACE NEEDED: 580 KBYTES 2MB BACKUP DISKETTE(S)...

when i use hyperterm to log in to my pbx i get the following screen. what is the pdt? usually i hit 7 to get a port number and then select a port and from there i am able to login. i do have procom but not sure how to capture the dnb into a text file to i can run the dnber report on it. what i...

I am trying to run a report, but when the window pops up there is no information. also tied to send the report to a file but that doesn't seem to work either. any suggestions on what could be wrong? someone mentioned i need to check the java version maybe.

how do i find out which loops are assigned to which routes?

When I call in the PBX the ext comes up correctly and when I dial 9 in our local country(Israel) it comes up correctly (or blocked ID). not a problem. The only problem is when we dial 8 (for US outside calls) and then a US number the caller ID the caller gets is 899902-20. That number...

What is the paremeter/setting on a pri/loop to determine if it is programmed to handle two way traffic? thanks Jim

one of our msdl cards is disabling. here is the error i get. is there a specific type of message it is referring to that is causing the msdl card to go out of service, in turn disabling d-channels associated with it. BUG5570 The MSDL/MISP sent a "message" to the SL-1 indicating that it...

one of the users is getting a message on their i2050 NETWORK CARD NOT FOUND has anyone seen something like this before? thanks

can a single user have their password setup so they only need to reset it once per year when the rest of users are only setup to have to reset password once every three months?

can some one give me a definition thanks