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I'm running a 200 ICP MX at a hotel which until now has been all digital and analog sets. I introduced the first IP set (5340) to the system a few weeks ago and have run into a strange issue. The phone worked fine at first - audio was perfect both ways, it rang when it should, MWI worked...

I've been dealing with this all day and figured I'd share with you guys. Someone was able to get into Express Messenger on our 200 ICP over the weekend. At some point Friday, they got into the admin menu using the technician's password (not changed from default) from the auto attendant and...

Have a 200 ICP MX running 5.0.2.12 that is, for some reason, dropping off of the network on Sundays. This has happened for at least the last month or so. The system becomes completely unresponsive, but only over the network. I can't telnet into it, and our iPocket connected to the PMS loses...

Have any of you guys done IP Phones in hotel guest rooms before? Our management company is opening a new property in a little under two years, and we're considering it as an option. We'd be using IP wherever possible, with analog only where necessary (elevator phones, fax machines, etc.)...

3300 CXi here with 6x LS PSTN lines from Telco plugged into the LS/GS card. System isn't in production yet, so I can tweak whatever. [Background...can skip to what I want below] Reception phone had six buttons dedicated one each to the PSTN lines via "Single Line" w/ corresponding LDN for each...

I'm looking to replace the aging Panasonic KX-TD1232 PBX in our accounting office with something a bit more modern (read: not from the 1980s). I looked at Asterisk, but one key feature is SLA across all of the phones in the office and Asterisk can't (easily) do that. The office building has...

I am working on a Mitel SX-200 LW17 with Superset 4025s and 4150s. Our main front desk extensions are 4150s and all other admins have 4025s. All of the 4025s have three Key Lines that are Overflow 1-3 (3501-3503 respectively). Before my time, I was told that those keys rang after three rings of...

At work we have a Mitel SX-200 LW17 with a PRI for inbound/outbound calling. Our caller ID number when dialing out is different from our main number. That's a different issue, but for the purpose of this post, the last four digits are 2500. Our block of DIDs ranges from XXX-2500 to XXX-2599. Our...

How can I change the Night Mode destination on a Mitel SX-200 LW17? I looked at Form 6, but it didn't appear that it was the right form. Screenshot attached. Thanks!

Is there a way on the SX-200 LW17 to set wakeup calls on a SubAttendant Superset 4150 or anywhere else that isn't the console?

We have a Mitel SX-200 LW17 at work with a PRI/T1 with 100 consecutive DIDs (XXX-2500 to XXX-2599) and two outliers. One of the outliers is our main number and the other our fax. All of our calls go out with the CID of the first number in our DID block (XXX-2500), but we would like to make all...

I have a SX-200 LW17 and I need to find out how inbound DID calls are being routed. We have a block of DIDs and right now there doesn't seem to be a correlation between DID number and extension. For example, DID ###-2513 goes to extension 1533, but ###-2511 goes to extension 1502. Is there...

Is there a way to have the Mitel SX-200 LW17 print a list of all programmed extensions to the connected printer? We have an Oki Microline 184 Turbo connected if it matters. Thanks!

I have connected with a serial cable to the SX-200 Maintenance Serial port, but I don't know how to quit the session. How do I cleanly exit the session?

Is it possible to have on our Supersets (4025 and 4150) a key that shows if an extension is in use (blinking, etc.) but also have it act as a speed dial button? I can do one or the other, but I have no idea how to do both. Would it be a setting in Option 9 on the console?

I have a SX-200 LW17 at work and I want to change some of the line buttons that appear on some of my Superset phones. These aren't the Speed Call buttons but the shared line buttons. Can I change the buttons from the SuperConsole or do I need to be connected with RS232 to the main control box...

Hi All, I have a Mitel 5224 Dual Mode IP Phone, and when I boot into SIP mode, it goes through the loading process, but just hangs at a blank screen. How can I fix this? Main Load Version: 07.00.00.08 Boot Load Version: 02.02.02.02 Thanks! Ross

Currently, the number 819 is blocked from being called from certain extensions. How would one go about removing this blockage? Another question: Is it possible to automatically forward a voicemail left at one extension to another extension, or better yet, have an extension go to another...