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I have an Avaya switch which is using the intuity voice mail system. When my users check their messages they are hearing the automated voice say that the message was left one hour before it actually was, due to the recent time change. I went in to my switch to adjust it but at the "change...

I am a contractor assigned to a team that is standing up all the network, printing, voice, video-conferencing, and basically everything else that needs connectivity in a new government building, and some of the users will require DRSN service and i am looking for some info/help on this subject...

Recently the Security Chief at my building wanted to know if there was a way to alert everyone in the building through the phone system (Definity G3 V11) Is there anything that could help me achieve this in the Crisis-Alert features, and what is this for?

I have a customer who is requesting the dates and times of all the calls made-from or recieved-on his phone last week. I am using an Avaya Definity G3 v11 i believe.

I would like to write a vector that, when someone calls my desk phone they would have the option of 1) pressing 1 to leave a message and then 2) pressing 2 to be connected to my cell phone. I have never written a vector before and am not quite sure how to connect a vector to a DN. All help...

Is 32 phones the maximum number of phones on a group-page list or can i somehow add more. Or, if there is another option within the switch to allow me to contact every user, that would be better. I am setting up an emergency paging system and need to notify as many people as possible in the...

I'm new to my job and to the PBX world and would like to know the basics of my switch to facilitate future queries. How can i determine what model switch I have and what software edition i'm using. I know I have an Avaya Definity system with Intuity Audix Messaging service and my terminal is...

I am an administrator on an Avaya Definity system and have ran into this problem before. I have four people who would like their phones to ring when ext. 9670 (which doesn't belong to anyone) is dialed. I don't know if i should use bridged-appr, hunt-groups, coverage paths, etc. please help!