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  • Users: compufit
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  1. compufit

    Apply template to registered sets

    Hi Is it possible to assign a template to sets that are already registered? Or do I have to deregister them first? If I try to assign a template to a set, the registered sets aren't displayed in the lists of available & assigned sets. System: BCM200 4.0
  2. compufit

    Fake external line to test contact center or auto attendant

    Hi Is it possible tot test our contact center setup through an internal line, without calling through an external ISDN-line? Is it possible to set up a route so that by calling a digit (for instance 7) the system would act as if calling from the outside? For instance if we call 7 225 the system...
  3. compufit

    Busy tone when no agents available

    Hi We have the following questions: - When all agents are busy we'd like to give the callers a busy tone. Is this possible? - Can we limit the amount of calls for each phone number? Our setup: BCM200 + Contact center + 3 ISDN loops (6 lines, indialing) Thx Youri

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