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  • Users: bajangsa
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  1. bajangsa

    Customer wants 2 SCR but only wants one call at a time

    Got a customer, who wants a SCR on Key 0 and another on Key 3. However, they only want to be able to receive one call at a time - if Key 0 busy, Key 3 should also return busy and vice versa. Wonder what I am missing - or have forgot?
  2. bajangsa

    CCM 6.0 menus not working

    Question about CCM 6.0 and web interface. This is something I have never seen before; on a user PC you can log in and choose for instance Real-Time Displays, but you cannot log out or create a new Graphical Display - the menus in the grey line simply do not roll down. It has been working on...
  3. bajangsa

    CC7 SIP-enabled with CCAD

    Anybody out there with a CC7 SIP-enabled Contact Center up and running? We are starting one up this month - hopefully. What really bugs me are the missing shortcut keys in CCAD, I know of several big firms, where a user interface without shortcuts will not be accepted. Is it easy for a...
  4. bajangsa

    Cannot create new phoneset from TM 3.1

    Get the following when trying to save phoneset in TM 3.1: ERROR: duplicate key violates unique constraint "telephone_pkey" Trouble is, have seen it before, dont remember when - anybody out there with ideas??

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