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OPT 81 /cs1000 I have a shelf I would like to remove. All line cards have been outed and removed except for the DTR card. What need to be done to remove this card and out this shelf so it can be removed?

I am needing some assistance on changing my outbound local PSTN calls. I believe that changing the ROUT number in the RLI will point the call to the proper route. But i need to keep the access code "9" on the digits sent. The calls are now going to another pbx to route them to the pstn.

I have a cisco call mamager tied to my CS1000 MG 5.0 with 2 qsig pri's. We have 2 pri's connecting the CS1000 to the pstn. When calls come to the nortel from the cisco the caller id and number are correct. When the cisco calls out to the pstn the caller id is being changed to the main number...

We have tied a nortel cs1000 5.0 (opt 81) to a cisco call manager with 2 qsig pri's. Every thing is working between them fine but we are now getting the following error none stop. Does any one know what might be causing this. AUD083 070A93E0 00000C87 00000000 0000DD80 00000000 00000F01...

Is there a way to use the Display "key 7" button for some thing else on a 2616 phone. Thanks

I am needing to add new loops for a Dual PRI card. I am not certian which loop numbers to make them (I think I need to add 2 loops?) Thanks for any help in advance. CEQU MPED 8D TERM REMO TERD REMD TERQ 018 REMQ SUPL 004 024 028 036 040 044 V100 N252 SUPC SUPF 052...

We have a MICS 4.1 norstar system that we are wanting to change the service on to a pri. There is currently a T1 going into the system with DID numbers. What all is involved to change the system to allow the Pri to work and what new cards and keycode are needed to do this

I have a fibre remote ipe card that is tied to a remote site cabinet. The vendor we are leasing the fiber between the sites from is going the have to break the link between the 2 sites to do some repairs to the fiber. What will i need to do, to have the pbx and remote shelf ready for the link...

I am trying to setup a voicemail box so it has 2 seperate day and night messages. I am not for sure the best way to do this. I have callpilot 5.0 and a cs1000 5.5(opt81). Any help or ideas would be great.

I have gotten the following error messages a couple time over the last month. Can anyone help explain what the mean. DTC001 TIM098 13:00 3/2/2010 CPU 0 CSA105 17, 13:00:10 3/02/2010 CSA002 17 13:00:10 3/02/2010 6 ELAN007 ELAN 17 host IP=137.135.128.250 disabled, read from socket...

I would like to restrict extension 8989 so that only 10 inhouse extensions call it (8989). Is there a way to do this?

I have a CS1000m MG cppiv release 5 issue 50 There are 2 Dual Pri cards (NT5D12AH 01) in the pbx. There are 2 local and 1 long distance pri's going into the pbx. I beleive there is a 4th one available to use? I am wanting to be able to use it as a tie to a cisco system we are going to be...

What is the proper way to reboot a signaling server. We are having some issues and are hopeing a reboot will help.

I am wondering why on some calls the caller id shows up as DN 8999-1 or 8999-(1 thru 46) as the in coming call. DN 8999 is the ACOD for route 7 which is our Local PRI. I have have several people at the facility asking me why it is showing that and I have idea what to tell them.

I have set up a acd que and am trying to forward a phone to the the que. The call forward to call pilot instead of the acd que, if i dial the acd number the calls go through fine.

Im looking for a way to have 2 phones setup so that when both ends are picked up they can talk. I dont want to haft to worry about either end dialing a number or having one side pick up first so it dials the other. Is there a way to set up a point to point (prison phone) type circuit.

I have a OPT81C that I need to change a card in. I am wanting to replace a analog line card with a universal trunk card. The analog card does not have any tns programmed on it. Is this some thing that can be done fairly easy. If so can someone give me some direction for how to go about doing...

When I try to login to application builder I get a error "could not retrieve LDAP COM class ID" anyone know what this means. I can login to Callpilot Manager from the same pc with no problems

Is there a way when a paging trunk is accessed to have it close the contacts on a paging amp to mute the music

Im trying to get my cs1000 to sync with our ntp server. I am able to ping the ntp server through the elan and the tlan but can not get it to sync to element manager. CURRENT NTP CONFIGURATION NTP Status: ENABLED Primary IP address: 10.0.0.80 Secondary IP address: 0.0.0.0 UTC Offset: -05:00...