Have added a backup security server in a CS1000 6.0 environment. Once the server was added to the Node configuration and its PBX link establised, my virutal D-Channel will not establish for my H323 route
Customer has decomissioned IPR 2 from their system. When the cabinet is powered down, the main floods the network with broadcast messages. I want to use the RST IPR 2 and RST IPM 2 commands in ld 117 to allow the cabinet to be powered down. Is this the correct proceedure and does it require a...
We recently upgraded a CS1000M from 5.5 to 6.0. Personl Directory was working on IP phones prior to upgrade. The server is configured in the IP network/Personal Directory tree of Element manager. When you press the directory button on an IP phone, the display shows No Application Exists. We...
I have a CS1000M 6.0 system in split mode. This occured randomly. Can I do a "Join" command to re-establish redundancy. I have also unplugged the Lan 2 cable from the inactive CPPIV which started the disk sync process. Any ideas which will work or why it happens
We have a BCM50 on 6.0 and a BCM400 both with the latest service updates on them. Our voicemail is centralized on the BCM400. We have 13 users on the BCM50 and 2 out of the 13 users are not having any problem with their message lights.
I have an AODN pointing to the SDN for my CallPilot and an ATIM set at 10, yet if the attendant does not answer the calls they simply continue to ring. The switch is an option 11 rls 4.5
I have started receiving random PWR013 and PWR053 alarms randomly on each of my XSM's. I also receive random PWR012 and PWR050 UPSA 00 0 0 alarms. I have replaced several of my XSMC's but not the master. I am kind of confused on what piece of hardware to replace.
I can complete calls from a DID PRI into the Nortel CS1000 across a QSIG PRI to my ShoreTel 220T1A; however, when I try to call to the outside world across the QSIG PRI from the ShoreTel to the Nortel the Nortel is regecting the call with a cause code of #1 unassigned number. I do not have...
I received a flurry of 5 to 6 CSA105 errors for my CallPilot link 17. During this 30 seconds of interruption my operators received calls destined for CallPilot. As quick as they came they stopped and service continued. Callpilot event log showed no errors. We do have CCMS and CCMA 6.0 along...
I am receiving a file error when trying to upload the .ntl file in order to patch my linux CPPM security server. has anyone run into trouble before like this? The error says it is an invalid file type
I have a CS1000 chasis on 4.5W and receive EDD007 when doing a data dump and a BKO to a PCMCIA. I tried rebooting and performing an EDD CLR. Nortel's knowledge Base mentions a DAT and SWP commands in load 43 to switch the main and .bak data bases. Perhaps then a BKO would work. I believe I...
I need to remove or reset the default IP address for an IP expansion cabinet on my CS1000 rls 4.5W. It appears I can do this in load 117 with the RST IPR command. I guess I should do a RST IPM also? Has anyone done this and do I simply Update DBS once I make the changes or do I have to reboot...
I cannot keep the outside Caller ID passing through an application menu in CallPilot over SIP trunks to another system. The caller ID works if a choice from the menu is terminated on a nortel phone (2616,3904, etc...). Any ideas if this is possible
How do I set up CallPilot so that ANI can be passed through application menus. Is there a class of service on the channels that needs to be made and can I make the change on the fly without disabling it.
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